Team Leader - New Business (Bilingual)

About Staffinity Inc.
We are Canada’s trusted bilingual recruiting, short and long-term staffing service provider. Our We are Canada’s trusted bilingual recruiting, short and long-term staffing service provider. Our primary goal has been matching sought-after employers with talented candidates. We are your source to get you in front of desirable employers who are now hiring in your area. Staffinity is an equal opportunity employer. Please visit us at https://staffinity.ca to get more information!
Why Work With Us
Permanent position
Large Multinational organization
Excellent growth opportunity
Staffinity is seeking a Bilingual Team Leader - New Business for a client located in Toronto, ON. This is a permanent position with benefits. The working hours are 8:30-4:30pm, Monday to Friday and the salary range is $60,000-70,000. The position will work 2 days per week in the office and 3 days per week remote.
Responsibilities

• Provide ongoing supervision to the New Business Team including monitoring workflow, setting clear expectations, conducting performance reviews, addressing performance issues, attendance and vacation scheduling and approvals, training, and the recruitment of new staff.
• Ensure the team assumes ownership of assigned files and quality of data.
• Coach, mentor and provide ongoing development of the New Business Team through on-the-job feedback and training.
• Ensure that there is appropriate backup for team members during absences and as required.
• Order all underwriting requirements where required.
• Provide backup to team members during absences and as required.
• Manage and maintain weekly reports for the management team as requested and required.
• Prepare all requirements for mailing to insurance carriers and/or advisors.
• Settle policies by following up on all outstanding requirements, obtain all necessary signatures.
• Accomplish department objectives and help to organize and monitor work processes to ensure all work is completed on a timely basis.
• Process new business applications ensuring issue and settlement processing steps are compliant, accurate and carried out in a timely manner.
• Build effective relationships with assigned advisors.
• Review issued policies to confirm complete accuracy and ensure advisor receives a copy.

Qualifications
Fluency in English and French is required
5+ years of experience in the insurance industry with an emphasis on new business processes
Industry designation(s) (FLMI, ACS, AIAA) desirable
Previous experience in the supervision/leadership/mentoring of staff
Demonstrated leadership skills with the ability to work within and promote a team-based environment to reach department objectives and goals
Expert organizational and time management skills with proven ability to handle high volumes of work and tight deadlines
Superior interpersonal skills with proven ability to develop and maintain relationships
Creative problem solver with highly developed critical thinking skills
Proven accuracy, attention to detail and data entry skills
Excellent written and verbal communication skills
Knowledge of WealthServ and Microsoft Office programs; Outlook, Word, Excel and PowerPoint in particular