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Team Assistant, (Fort Frances, Rainy River Or Atikokan Sites), Contract To September 2024
Company | Home and Community Care Support Services |
Address | Thunder Bay, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-05 |
Posted at | 10 months ago |
Team Assistant, Temporary Full Time to September 2024
- Process and assist in managing confidential patient records
- Provide back-up support to other positions, as required
- Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
- Provide administrative support services to Care Coordinators
- Process new referrals, and orders for services, supplies and equipment
- Enter, update and maintain a high volume of patient data in the electronic database
- Accurate keyboarding/data-entry skills
- Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
- Excellent organizational skills and ability to work with minimal supervision
- A Grade 12 diploma (minimum)
- 2+ years’ related office experience
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Proficient with database software, MS Word and Excel, and other applications in a Windows environment
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
- Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
- Excellent oral and written communication skills, including strong listening skills
- A college diploma in the health or social services field, or business/office administration
- Knowledge of services provided by Home and Community Care Support Services
- Familiarity with medical terminology, and office administrative procedures/concepts
- Ability to speak French or another second language
- Valuable development opportunities
- Attractive comprehensive compensation packages and benefits
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