Sr. Manager, Digital Jobs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

At Enterprise Digital, we’re building the bank of the future. The Sr. Manager, Enterprise Digital will be accountable for supporting and driving key digital strategic initiatives, shaping up ideal state digital capabilities for the enterprise in partnership with CIBC’s business units and functional areas. This role will influence our digital future for capabilities like digitization (amongst others) and ensure that the enterprise digital team is delivering growth for the bank while creating digital capabilities that ensure smart capital deployment. This may be accomplished by leading the enterprise digital sprint capability and working with internal and external partners to translate their needs into actionable opportunities. This involves a line of business engagements, partnering closely with business leaders in pipeline management, managing the lifecycle of exploring and assessing potential solutions and prioritizing requests with the objective of delivering strategic evaluations that will ultimately lead to the creation and enhancement of CIBC’s core digital capabilities and services.

This is a highly collaborative mandate with exposure across the bank and will require strong thought leadership, strategic decision-making, and proactive stakeholder management. The role will play a key role in leading cross-functional efforts with the objective to put in place highly complex strategic digital transformation and integration activities to drive increased profitability, productivity, and client experience. The focus of this role will be flexible to meet the needs of our evolving digital strategy as the industry changes and our needs evolve.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Lead capability teams and digital concept assessment process: Work closely with product owners, pod, and business stakeholders to turn concepts and ideas into detailed assessments and strategies. You are comfortable in ambiguous situations and running workshops.
• Enable the enterprise digital business: Ensure success and ongoing transparency across the enterprise by leading roadshows of Enterprise Digital engagements.
• People and culture leadership: Lead by example and cultivate digital stewardship across the enterprise.
• Relationships across the enterprise: Leverage a one-team approach to identify and prioritize digital programs that drive profitable revenue growth, adoption, and usage of capabilities to support enterprise needs. Effectively consult and collaborate with key partners and stakeholders across CIBC to create transparency and visibility to ensure alignment and clarity across the board.
• Key lead of key strategic digital assessments and programs: Support key digital initiatives including the development of the ideal state and creating assessments on bridging existing gaps and potential solutions to inform the ideal future state.
• Deliver with speed: You can manage multiple priorities at the same time and iterate effectively, with minimal oversight. You understand and support agile, innovative thinking and ensure we’re delivering on time, within scope and budget, and are future-proofed.
• Influence our future: Build expertise in digital capabilities and create alignment across the enterprise to advance exploration. Be a thought leader in transformation initiatives to optimize CIBC’s capability, efficiency, and effectiveness.
• Enable new opportunities and our future: Assess the market and emerging digital opportunities for increased revenue growth and enhanced client experiences, and stay relevant in advances within digital banking. Design and deliver robust business cases for proposed strategic direction and associated initiatives. Solicit feedback formally and informally from stakeholders and all lines of business to ensure ongoing leadership strength and momentum.

Who You Are

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
• You're tech savvy. You seek out innovative solutions and embrace evolving technologies. You easily adapt to new tools and trends.
• You are influential. You have advanced influential/negotiation skills, sufficient to recognize and respond to underlying concerns of multiple interests and to lead/shape the decision-making process in situations that involve complexity and ambiguity.
• You’re driven by collective success. You establish productive relationships with leaders, departments, and partners across the organization and externally.
• You can demonstrate experience in leading complex programs and mandates with a focus on innovation, client experience, transformation, revenue generation, and developing business cases and business requirements.
• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
• You enjoy uncertainty and ambiguity. You understand that to innovate you must be comfortable deciphering what needs to be done next. You develop imaginative solutions and new ways of thinking about situations, problems, and opportunities.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, a defined benefit pension plan, an employee share purchase plan, and Moment Makers, our social, points-based recognition program.

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Business Objectives, Communication, Creativity, Customer Experience (CX), Design Processes, Digital Designs, Financial Modeling, People Management, Teamwork