Senior Technical Services Coordinator

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Organizes and directs HT&P field operations according to the internal standards and the customer requirements, from first client inquiry until the successful job completion.

Responsibilities

HT&P Field Services Operational Excellence (40%)

• Establishes manpower requirements and assigns all duties for the HT&P jobs;
• Schedules and locates assets required to support jobs and projects including logistical support and subcontractor and vendor qualification.
• Coordinates timely technical support to the HT&P business unit to reach expected results for the operations in the region; including input on cost control, scheduling, and review of project scope documents;

Operations Support (40%)

• Provides technical information appropriate to meet customer and market requirements;
• Ensure jobs are manned with qualified workers necessary to meet project scope while complying with all company and employment guidelines as applicable.
• Assist in managing the job budget, use of contractors and procurement of rental equipment;
• Ensures compliance with established quality control/assurance procedures while performing all the field operation processes.
• Analyses and evaluates the effectiveness of the job site operations to ensure that job objectives are met, corporate policies observed, and prompt corrective action taken if necessary;
• Performs project safety reviews through JSAs and Tailgate Meetings as needed.

Quality/HSE Standards (10%)

• Ensures the achievement of quality objectives commensurate with TDW’s quality policy.
• Assists in the development of and reinforces a positive team dynamic to ensure high performance;
• Actively supports continuous improvement process as part of the TDW team.
• Ensures that HSE rules and procedures are followed in all HT&P services and that appropriate guidance and training are provided for services operations.

Customer Orientation (10%)

• Reviews Project Scopes during the development process to clarify scope, pricing, costs, and deliverables.
• Develops and maintains strong partnerships within the region, ensuring their full satisfaction.

Experience

• Strong self-management
• Ability to exercise sound judgment
• Robust organizational skills with a proven track record executing multiple projects simultaneously
• Project Management training or certification preferred
• Minimum of eight (8) years of experience in the pipeline services industry in field operations
• Excellent verbal and written communication skills in English
• Solid customer orientation
• Five (5) years of experience as a Project Coordinator in the pipeline or oil & gas industry