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Supervisor, Technical Supports Jobs
Company | Region of Peel |
Address | Brampton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Government Administration |
Expires | 2023-09-26 |
Posted at | 8 months ago |
- Lead a multidisciplinary team by coaching, motivating, developing job objectives, disciplining, managing performance, assessing and delegating work, encouraging professional development, and ensuring quality and service standards and regulatory compliance are met.
- Handle issues of vendor non-performance regarding contract violations; implements corrective measures and coordinates communications both internally and externally.
- Develop and implement work plans, business processes, budgets and staffing levels for the Technical Supports unit.
- Collaborate with key stakeholders (vendors and sector organizations such as OMSSA, ONPHA, SHSC, etc) in the delivery of preventative maintenance and fire safety services; includes other departments that provide a range of services to Region of Peel buildings, Peel Living and other client providers.
- Monitor and analyze outcomes and use key performance indicators/measures to ensure Business Unit objectives are met.
- Develop Terms of Reference for all related Service Contracts and ensures contracts are managed effectively and within scope and budget, with no interruption to the services.
- Act as a primary developer and publisher of standards and benchmarks for Residential Property Management as it relates to preventative maintenance.
- Lead preventative maintenance and support capital work needs to ensure such needs are implemented into the Capital Plan.
- Assist in the operational take-over and commissioning of new buildings where applicable.
- Ensure the scope of work for HVAC and other Contract documents in collaboration with Procurement Team are developed in a professional manner
- Review and approve project plans developed by reporting staff or external contractors and monitors their implementation. Coordinates specified major capital works and preventative maintenance projects in collaboration with Technical Support Staff, Real Property Asset Management staff, and/or outside contractors.
- Identify resource requirements to meet long-term operational commitments and to ensure financial soundness and economic viability of programs/services.
- Ensure capital works and preventative maintenance needs are coordinated into the capital plan to address long-term needs of the organization in a cost-effective manner.
- Create and update the preventative maintenance schedule including activities and work plans to be undertaken, value provided to the organization, and related costs of initiatives/projects; presents preventative maintenance schedules to Housing Operations and Tenancy Management team for approval.
- Combination of education and experience may be considered
- Knowledge of Peel Housing Corporation and Human Services programs as well as an understanding of customer service requirements with the ability to foster a holistic approach.
- Ability to work with multidisciplinary teams in order to conduct day to day business.
- Proficient use and experience with CMMS and CAMS, AutoCAD
- At least three years of leadership and/or supervisory experience (preferably in a unionized environment).
- Research, analytical and problem solving skills necessary to gather and analyze data.
- Short and long term planning skills and ability to develop and execute plans
- Post secondary degree in an Engineering, Business Administration or Contract Management with at least five years of preventative maintenance and building systems work related experience
- In-depth knowledge of building condition assessment practices as well as expert knowledge of Architectural, Structural, Mechanical and Electrical Systems and building envelope, knowledge of their interaction, life cycle and performance indicators.
- Knowledge of relevant legislation including but not limited to: Housing Services Act, Residential Tenancies Act, Tenant Protection Act, Occupational Health and Safety Act, Employee Standards Act, Technical Standards and Safety Authority, Ontario Fire, Electrical, and Building Codes.
- General knowledge of capital planning and building systems in the context of sustainable financial parameters and to high level customer service.
- Strong negotiation and collaboration skills in working with community partners, agencies and other levels of government
- Well-developed communication skills, both oral and written; proven ability to present to various audiences both internal and external to Peel.
- Sound decision making capabilities including sound judgment and critical thinking to arrive at recommendations or conclusions.
- Understanding of change management principles and methodologies.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Knowledge of project management principles and methodologies
- 3 Paid personal days and floating holidays
- Access to tuition reimbursement and learning and development resources
- Flexible hours supporting your wellness and wellbeing
- Voluntary enrolment into OMERS pension plan
- Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
- Accrue Vacation on a monthly basis up to 3 weeks per annum
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
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