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Senior Technical Services Engineer Jobs

Senior Technical Product Manager - Archive Services
By Global Relay At Vancouver, British Columbia, Canada
Strong requirement development & management skills (elicitation, analysis, use case modeling, workflow, documentation, etc.)
Strong requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills.
6+ years of experience as a technical program/product manager or product owner.
Lead large complex initiatives from roadmap to delivery with minimal support & guidance from product managers.
Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase.
Hands on experience with backend services and APIs
Technical Services Engineer - Calgary
By Certarus Ltd. At Calgary, Alberta, Canada
We support a hybrid work environment consisting of flexible remote and in-person collaboration at our Calgary office and field locations
Research regulatory requirements and execute changes to achieve compliance
Coordinate and manage construction of required onsite infrastructure
Bachelor’s degree in engineering or equivalent relevant experience can be substituted in lieu of a degree
5+ years’ experience in a technical role within an industrial hands-on environment, with oilfield experience being an asset
Experience with data analysis, electrical, controls, piping systems, and compressed gases is strongly preferred
Project Engineer, Technical Services
By Enbridge At North York, Ontario, Canada
Professional designation (eg. P.Eng. or PE) preferred or equivalent mix of education and experience.
Proven knowledge of the regulatory requirements and industry standards for renewable energy generation projects including solar, storage, and wind.
Works with contractors, vendors, internal and external collaborators to determine technical requirements for renewable projects.
Engineer with 6-8 years of experience in large scale renewable power projects, with a strong background in engineering and construction activities.
Outstanding decision making, negotiation, communication, and presentation skills, demonstrating a strategic and objective approach to challenges and opportunities.
Strong leadership and interpersonal, technical, project planning and administration skills.
Technical Services Engineer, Realm
By MongoDB At Toronto, Ontario, Canada
Ability to rapidly learn a wide variety of new technical skills including the MongoDB Database
Experience using or running databases (like MongoDB) as a developer or DBA
Recognize patterns, and optimally categorize and build links between related issues and projects
Genuine desire to help people succeed with our technology
Develop simple mobile applications using mobile and desktop technologies.
Develop an in-depth understanding of the MongoDB Realm and Atlas App Services platform features and architecture
Technical Services Engineer (Named)
By MongoDB At Toronto, Ontario, Canada
Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
Customer management - prioritization of customer work and executive communications
Experience building and maintaining complex mission-critical production database systems
Understanding and experience with Cloud architectures specifically: Google Cloud Platform (GCP), Microsoft Azure or Amazon Web Services (AWS)
Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
Experience analyzing issues holistically, from the application tier through the database, down to the storage
Senior Technical Engineer/Officer
By Ontario Power Generation At Bowmanville, Ontario, Canada
Requires a knowledge of physics, chemistry, metallurgy, mathematics, electricity, engineering, and economics to technically understand the operation of the facility.
Requires a knowledge of English in order to prepare clear and concise reports and recommendations both verbally and in writing.
Requires further experience in the position to become familiar with the work and fully competent.
Offer different ways for you to give back to communities where we operate.
Exceptional range of opportunities province-wide
Long-term career growth and development opportunities
Senior Technical Services Coordinator
By T.D. Williamson At Milton, Ontario, Canada
Project Management training or certification preferred
Establishes manpower requirements and assigns all duties for the HT&P jobs;
Schedules and locates assets required to support jobs and projects including logistical support and subcontractor and vendor qualification.
Provides technical information appropriate to meet customer and market requirements;
Five (5) years of experience as a Project Coordinator in the pipeline or oil & gas industry
Minimum of eight (8) years of experience in the pipeline services industry in field operations
Senior Technical Advisor, Technical Advisory Services
By Export Development Canada | Exportation et développement Canada At Ottawa, Ontario, Canada
Minimum 7 years of relevant business experience in a technical, consulting, project management or other industry role pertaining to sectors specified.
As a subject matter expert, stays up to date knowledge on existing and emerging technologies, developments, competitive landscape and trends.
Excellent written and verbal communication and presentation skills.
Degree, diploma or training in Business, Finance or related discipline.
Power Generation (renewables and non-renewables)
Delivers technical and commercial advice to internal clients.
Technical Services Engineer, Automated Labs & Manual Lab Equipment
By FLSmidth At Vancouver, British Columbia, Canada
Provide ongoing systems training to customers to equip staff with the knowledge, practical skills, and motivation to carry out work-related tasks.
Support customers both remotely and onsite for scheduled and emergency equipment needs
Comply with Health Safety and Environment policies (both FLSmidth and Client site specific requirements).
Bachelor’s Degree in Electrical or Electromechanical Engineering or similar; equivalent experience will also be considered
PLC or electrical systems knowledge a plus
Valid driver’s license required; prior experience in a traveling role desired

Are you an experienced Senior Technical Services Engineer looking for a new challenge? We are looking for a motivated and experienced individual to join our team and help us provide world-class technical services to our customers. You will be responsible for troubleshooting and resolving customer issues, developing and maintaining technical documentation, and providing technical training and support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

A Senior Technical Services Engineer is responsible for providing technical support and services to customers. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and developing and maintaining customer relationships. They must have strong technical skills and knowledge, as well as excellent customer service and communication skills.

How To Become an Senior Technical Services Engineer:

To become a Senior Technical Services Engineer, you will need to have a bachelor’s degree in a related field, such as computer science or engineering. You will also need to have several years of experience in a technical support role. Additionally, you should have strong problem-solving and communication skills, as well as a good understanding of customer service.

Senior Technical Services Engineer Skills:

• Technical expertise
• Troubleshooting and problem-solving
• Customer service
• Communication
• Interpersonal skills
• Analytical thinking
• Time management
• Teamwork

What is Senior Technical Services Engineer Knowledge?

• Networking
• Operating systems
• Software applications
• Database management
• Computer hardware
• Security protocols
• Technical documentation

What is Senior Technical Services Engineer Responsibilities?

• Respond to customer inquiries and provide technical support
• Troubleshoot and resolve technical issues
• Develop and maintain customer relationships
• Provide technical advice and guidance
• Monitor customer systems and networks
• Install and configure software and hardware
• Create and maintain technical documentation
• Test and evaluate new technologies

What is Senior Technical Services Engineer Experience?

• Previous experience in a technical support role
• Experience with customer service
• Experience with networking and operating systems
• Experience with software applications and hardware
• Experience with security protocols
• Experience with technical documentation

What is Senior Technical Services Engineer Qualifications?

• Bachelor’s degree in a related field, such as computer science or engineering
• Several years of experience in a technical support role
• Strong problem-solving and communication skills
• Good understanding of customer service

Senior Technical Services Engineer Education:

• Bachelor’s degree in a related field, such as computer science or engineering
• Professional certifications in related fields, such as networking or security

Tools to Help Senior Technical Services Engineer Work Better:

• Remote access software: Remote access software allows Senior Technical Services Engineers to access customer systems and networks remotely, allowing them to troubleshoot and resolve issues quickly and efficiently.
• Monitoring software: Monitoring software allows Senior Technical Services Engineers to monitor customer systems and networks in real-time, allowing them to detect and address any issues quickly.
• Automation software: Automation software allows Senior Technical Services Engineers to automate routine tasks, such as software installations and system updates, freeing up time for more complex tasks.

Good Tips to Help Senior Technical Services Engineer Do More Effectively:

• Stay up to date on the latest technologies: Senior Technical Services Engineers should stay up to date on the latest technologies and trends in the industry in order to provide the best service to their customers.
• Develop strong customer relationships: Senior Technical Services Engineers should strive to develop strong relationships with their customers in order to better understand their needs and provide better service.
• Be proactive: Senior Technical Services Engineers should be proactive in their approach to customer service, anticipating customer needs and providing solutions before they become problems.
• Document everything: Senior Technical Services Engineers should document all customer interactions and technical solutions in order to ensure that the customer receives the best service possible.

Common Senior Technical Services Engineer Interview Questions:

• What experience do you have in a technical support role?
• What technical skills and knowledge do you have?
• How do you handle customer inquiries and complaints?
• What strategies do you use to troubleshoot and resolve technical issues?
• How do you stay up to date on the latest technologies and trends in the industry?
• How do you develop and maintain customer relationships?