Technical Supervisor Jobs

Job Summary

Are you a technical professional and a leader who wants to make a real-world difference by helping keep Canada safe? Are you someone who challenges the status quo and sees challenges as opportunities? At CSIS, our people are our strength. You can become part of a dynamic team of talented individuals working towards a common goal: leveraging technology to keep Canadians safe at home and abroad.

We are seeking experienced technical leaders with a passion for encouraging teamwork, innovation, and guiding change to embark upon this journey. You will develop partnerships and collaborate with industry experts, various business areas within CSIS, and other government departments within Canada and around the world.

We have Technical Supervisor positions available on several teams. In this role you will be entrusted to lead your team in contributing to the success of our mission while encouraging a growth mindset. Whether you’re interested in IT Security, Networking, Infrastructure, Client Services, Application Development, Quality Assurance, Data Analytics, Telecommunications or Technical Operations we have a position for you!

What We Offer

• Opportunity to contribute to the CSIS mission and have purpose in everything that you do!
• Partnerships with teams across the organization (and possibly other Canadian and / or foreign organizations)
• Ownership of your projects, the risks and the rewards
• Professional and leadership development through experiences, training and mentoring
• Space to innovate, succeed or fail, and support when things go wrong for the right reasons

What You Will Do

• Work with stakeholders across CSIS to oversee the implementation and monitoring of policies and procedures within your area of responsibility to ensure compliance with legislation and CSIS policies
• Encourage a sense of common purpose and direction in the team, incorporating employee ideas and input, while creating a roadmap that supports the broader vision of the organization
• Be part of a work culture that promotes and values diversity, team spirit, and collaboration
• Collaborate closely with business partners to define, develop and deliver technical solutions that meet business needs
• Manage financial resources within your team, such as budget tracking, monitoring expenditures, rolling forecasting and strategic planning
• Inspire your team to be their best by creating a healthy and engaging workplace that provides opportunity for professional development and advancement
• Empower employees to leverage processes and tools that enable the agile delivery of IT solutions. Engage your team to implement concrete work activities, monitor, track and report on results
• Provide leadership and advice on technical matters, develop briefing materials, executive summaries, and presentations for senior management
• Set clear expectations, identify opportunities for learning that challenge employees and encourages their development, give honest feedback, recognize / monitor performance, and address non-performance
• Create Statement of Work / Requests for Proposals for the engagement of consultants, contractors and service provider companies, as needed, and regularly monitor deliverables
• Shape the future of your team by taking an active role in recruitment and staffing activities, as well as succession planning

What You Will Bring

• A desire to keep learning
• Your dedication to building a cohesive team and creating a supportive environment
• A mission-oriented mindset
• Top-notch communication and collaboration skills
• Your leadership!
• Your high ethical and professional standards
• Solid technical knowledge and experience

Education

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in

• Computer science;
• Information technology;
• Another specialty relevant to the position to be staffed; or,
• Engineering;
• An acceptable combination of education, training, and experience.

The educational program needs to be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, we will work with you to obtain the required proof of Canadian equivalency through a recognized credential assessment service.

Note: Any higher level of education (i.e., Masters, Doctorate) in a related field of study could be recognized as experience.

Experience

Five (5) years of recent* and significant** experience providing technical expertise and leading the development, delivery or support of technology activities.

Candidates must also have experience

• Providing technical advice and recommendations (orally and in writing) to senior managers and employees; and,
• Contributing to the development of work plans, developing technical requirements, and / or drafting design documentation.

Asset(s)

• Recent is defined as experience acquired within the last ten (10) years.
• Significant is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes their main functions over that period.
• Experience in formal or informal supervisory role

Applying

To assist us in the selection process, please clearly articulate the following in your cover letter:

• Language skills – are you proficient in both French and English? Are you fluent in any other languages?
• Experience – what related experience you have, and how many years
• About you – what are your interests? Why are you passionate about working for CSIS? What are your strengths? What motivates you?
• Education – what field you studied in and when you graduated
• Assets or other related experience you feel is valuable to share

At CSIS, we understand our employees’ need for a healthy work/life balance and we provide flexible work arrangements. We believe that a healthy workplace is key to helping us deliver on our mandate and is also the birthplace of creative ideas. Our organization has some of the best benefits and support available, providing several paid family-related days per year for when you need to take your kids, parents or immediate family to appointments or care for them when they are ill. We offer paid sick leave, competitive holiday leave, and an amazing pension plan so you won’t have to worry about how you will afford to retire one day, our own in-house health services and psychology services, and career growth and personal advancement opportunities. We take care of our people, and we take care of each other.

Submit your application to join the CSIS family today and expand your professional IT career into something more than just a job!

Competencies

Competencies are evaluated based on the effective behaviors defined by Treasury Board.

Evaluated During The Written Assessment

• Promote Innovation and Guide Change
• Uphold Integrity and Respect Candidates who are successful in the written assessment will be invited to an interview
• Achieve Results
• Mobilize People
• Written communication skills Evaluated during the competency-based interview:
• Collaborate with Partners and Stakeholders
• Create Vision and Strategy

Conditions of Employment

Upon appointment, an employee shall remain in their position for a minimum of one (1) year.

Notes

• Various language requirements:
• The majority of work in our organization must be done in the office and cannot be performed at home, however a hybrid approach is taken where possible (on-site and telework).
• Bilingual non-imperative (BBB/BBB)
• English Essential

For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment. We will help you attain the language requirements by providing a variety of resources and training opportunities.

• Some relocation expenses may be reimbursed.

Reference Links

• Salary Grade Breakdown

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA) . CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

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