Senior Program Manager, Employee Listening

Summary

Are you passionate about creating a comprehensive and inclusive employee listening strategy? Want to work in a role where you will make a critical impact on overall culture, performance, productivity, and engagement? Here at STEMCELL Technologies, we are looking for a Senior Program Manager, Employee Listening to lead collaboration with senior leadership and operationalize our Employee Listening strategy; primarily through the use of employee surveys to continually improve employee experience.

In this role, you will partner with others to design, develop and implement employee surveys. You will analyze the data, synthesize and communicate results and provide data-driven insights. You will support leaders and employees across the organization to interpret and take action to continually improve employee engagement and experience. You will be an active member of the Talent Management and Organizational Development team and will work collaboratively on shared team goals.

Duties and Responsibilities

• Share and communicate survey insights in a clear and engaging manner
• Enable leaders and employees across the organization to analyze results, make evidence-based decisions, develop action plans, and take action
• Lead the execution of key employee surveys, working cross-functionally to ensure effective launch and participation Analyze and interpret data and organize results, elevating opportunities identified by the surveys
• Lead the design of employee surveys that meet business needs and address topics such as engagement, DE&I and employee lifecycle
• Consult and maintain relationships with external vendors and organizational stakeholders

Knowledge And Qualifications

• Ability to collaborate with cross-functional partners to achieve shared outcomes
• Expertise in cloud-based Employee Experience systems (EX) and technology such as Qualtrics, Excel, Google Sheets, and Tableau
• Typically requires a Master's degree in a related field with a minimum of 10 years of relevant experience (including employee engagement/experience, employee listening, data/metrics, project management, etc.)
• Applied systems thinking experience as it pertains to employee listening and employee experience

#United

STEMCELL Technologies is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

NOTE: STEMCELL’s vaccination policy requires that all candidates for this role be fully vaccinated against COVID-19 (including boosters), as currently recommended or required by local health authorities and public health orders, unless an exemption from this policy is approved through our accommodation request process.

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