Senior Program Manager Jobs

About the company:

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Link for our LinkedIn page: https://www.linkedin.com/company/niit-limited/

Position - Learning and Development Portfolio Manager

Professional Responsibilities:

Learning and Development Program Monitoring and Management:

• Coordinate with different team leads to track project status, project health, and establishing clear communication channels.
• Create and maintain reporting dashboards in excel, tableau, power BI or any reporting format that provides a single source of truth to team utilization levels, date of deliverables, and identify risks early on.
• Monitor program progress, identify risks, and implement mitigation strategies to ensure timely and successful delivery.
• Utilize project management tools such as Microsoft Project or Smartsheet to track project milestones, tasks, and dependencies.
• Have a detailed oversight of multiple L&C programs, ensure timelines and scope is 100% aligned to, and objectives, deliverables, and timelines not missed by any program or project team.
• Collaborate with Business Owner to define program requirements, ensuring alignment with organizational goals and learning objectives.

Team Collaboration and Stakeholder Management:

• Work closely with project managers and program managers to ensure alignment of program deliverables with learning objectives.
• Upon guidance from the Business Owner, facilitate effective ops review among team members, ensuring clarity of roles, responsibilities, and expectations.
• Engage with Business Owner to understand his needs and expectations, providing regular updates on program progress and addressing any concerns or issues.

Risk Management and Audit Capabilities:

• Identify and assess portfolio and program risks, creating risk management plans to mitigate potential issues.
• Leverage audit capabilities to track and evaluate program performance, ensuring adherence to quality standards and regulatory guidelines.
• Implement appropriate controls and monitoring mechanisms to ensure compliance and regulatory requirements are met.

Program Evaluation and Improvement:

• Conduct portfolio and program evaluations, gathering feedback from stakeholders and participants to identify areas of improvement.
• Drive continuous improvement efforts, implementing best practices and lessons learned from previous programs.
• Analyze program data and metrics, highlighting key insights and making recommendations for program enhancements.

Job Requirements:

• PMP, PgMP, or Portfolio Management certifications.
• Familiarity with audit capabilities and risk management in program management.
• Strong analytical and problem-solving abilities, with the capacity to navigate complex program challenges.
• 10+ years of experience in development of diverse learning solutions such as ILTs, e-learning, belnded learning. The ideal profiles is of someone who has strong experience in instructional design, learning architecture, and has then moved to program management of L&D projects.
• Detail-oriented mindset with strong organizational and planning skills.
• Ability to manage multiple programs simultaneously and meet deadlines.
• High sense of accountability and ownership towards the responsibilities and deliverables.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Proficiency in project management tools such as Microsoft Project, JIRA, or Smartsheet.
• Deep and proven expertise in project management principles and methodologies.
• Experience in the learning and development domain is mandatory
• Proven experience (10 years+) as a Program Manager in the Learning and Development domain.

NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Thanks & Regards

Anoop Tiwari