Senior Manager, Business Initiatives - Toronto [Scotiabank]

Requisition ID: 180078

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.

When you join ScotiaMcLeod, you'll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client's thinking, as well as our thinking, to drive results. You'll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client's life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you'll be enabling clients to see not just the big picture, but all the little ones too.

The Senior Manager, Business Initiatives, ScotiaMcLeod Sales Management contributes to the development, prioritization and execution of ScotiaMcLeod's technology strategy in support of delivering improved client and advisor experience, enabling regulatory oversight and driving business results.

What You'll Be Doing

• Represent the interests and requirements of the ScotiaMcLeod field and Sales Management to our technology, operations, regulatory and vendor partners on strategic initiatives, with a goal of delivering an improved client and advisor experience. This involves being actively engaged with advisor and management teams across the country to understand priorities and challenges.
• Pursue effective and efficient operations in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Author/create and deliver presentations on the progress of ScotiaMcLeod's initiatives to Scotia Wealth executive, ScotiaMcLeod branches, Advisory boards and to our technology and operational partners.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Identify business risks associated with new initiatives and help develop mitigation strategies to ensure success.
• Champion a high-performance environment and contribute to an inclusive work environment.
• Act as an escalation point for support of ScotiaMcLeod's applications and technology-based processes, ensuring all issues are fully understood and triaged, with the right resources engaged and priorities identified to resolve. This includes timely field communication and business representation during system outages and resulting post-mortems.
• Build and maintain strong relationships and collaboration with partners in ScotiaMcLeod, Technology and Product Owner teams, Operations, Compliance and across Wealth Management.
• Facilitate effective change management on all initiatives by identifying and representing ScotiaMcLeod's needs and assessment of change impacts, then coordinating and leveraging our Communications and Training resources.

We'd Love To Work With You If You Have

• Familiarity and experience working in both Agile and Waterfall project environments
• Minimum of 5 years of experience in delivering small to large scale technology projects
• Undergraduate degree or equivalent work experience; MBA considered an asset
• Highly developed relationship management skills to build and maintain effective relationships across the business and with internal partners
• Excellent knowledge of MS Office including Word, Excel and PowerPoint
• Strong presentation and written communication skills
• Demonstrated knowledge of full-service business activities and workflows, trading and reporting systems, client onboarding systems and processes and portfolio performance calculation methodologies
• 3 or more years of relevant experience in the retail brokerage business, either in a client-facing or head office/support role

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.