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Senior Analyst, Sales Compensation & Incentives
Company | SOTI |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-29 |
Posted at | 10 months ago |
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
- Facilitate a steady flow of communication and feedback between Sales and cross functional teams, and deliver best-practice business processes for SOTI sales compensation and incentives
- Provide reporting and trend analysis for the effectiveness of sales incentive payments to further drive performance
- Provide recommendations for future VSCP rules and execution
- Support commission mailbox queries, managing SLAs, investigations, resolution, and escalations
- Ensure regional legal compliance of all incentive payouts (terminations, contractor requirements, parental leave, EI, etc)
- Create and update process documentation on Sales Compensation workflows
- Work with team to help identify and create tracking/reporting protocols for key metrics, and accrued payments (scheduled billing)
- Liaise with the BI team on generation of required data to ensure accuracy and adherence to attainment logic and feedback for future improvements
- Liaise with reporting/analytics team (Quota) to flag and align on metrics, role setup and regional assignments per team to update quota accordingly
- Manage payout of quarterly sales incentive programs and sales awards program for prizes and trips including verification of winners and record management
- Support team with ad hoc reporting as required across sales compensation activities
- Lead Commission calculation cycle with management of inputs, adherence to deadlines and execution of payout commitments
- Provide recommendations on process improvements and roadmap for automation or improved efficiencies
- Support administration of Xactly commissions tools
- Assist with the operationalization of the Variable Compensation Sales Incentive Plan (VSCP)
- Liaise with P&C (People & Culture) regionally to streamline global VSCP, OTE documentation, and performance data for PIPs as required
- Implement proactive solutions and identify new processes to reduce compensation inquiries and escalations
- Provide monthly and quarterly commission accrual entries to Finance
- Strong emotional intelligence is an asset to be able to work with varying demographics and to sometimes deliver undesirable messages with regards to payout impact
- Excellent Excel skills, ability to analyze and cross reference large data sets across various sources (i.e. extensive use of formulas, pivot tables, VLOOKUPs).
- Ability to deal with confidential information with a high degree of diplomacy
- Bachelor's degree/college diploma in Finance or another analytical discipline
- Focus on process improvements and non-acceptance of status quo
- Meticulous attention to detail is essential to ensure the accuracy of data management
- Agile team player capable of performing in a fast paced, deadline driven environment
- Strong analytical and problem-solving skills with prioritization capabilities
- Experience with compensation structure, commissions, and payout of benefit programs
- Effective communication skills to explain sales compensation to all levels of the organization from front line employees to the executive leadership team
- Knowledge of Power BI and Salesforce is an asset.
- Experience in the SaaS B2B industry an asset
- 2-3 years of total rewards experience with an emphasis on sales incentive plans
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