Relationship Manager, Hamilton Jobs

• Supporting our Waikato customers
• Mixture of office and home (3 days in office 2 from home)
• Full time, Permanent position

Ko mātou tēnei – Our Organisation

Our purpose at Westpac is to help New Zealanders succeed. This is what we do, who we are and why we come to work every day. Together Greater connects all of us, as well as our customers and communities with our purpose. Through working together to achieve greater things, we’ll help New Zealanders to succeed.

By having our purpose, values, and behaviours at the heart of our work, in every decision, every customer interaction, every moment, we will achieve our ambitions under our strategy.

Mō Te Tūranga – About The Role

Reporting to the Area Manager, you will manage a portfolio of Business Banking customers, providing expert lending advice and financial solutions. The portfolio of clients come from a range of industries such as Hospitality, Tourism, and Retail Trade, Manufacturing and Wholesale Trade, Property Finance, Construction Transport and Forestry, Professional Services and Heath, Education, Local Government, Utilities and Infrastructure.

You will continuously build and maintain strong relationships with your clients and intermediaries (such as Brokers and Accountants) by regularly meeting with them to build your knowledge and understanding of their business and identify lending opportunities that align with their business goals. You will also be responsible for ensuring you operate in accordance with compliance, AML and CCCFA regulations. You will also work with a team of knowledgeable Analysts and Relationship Consultants who will provide operational support.

There are four key pillars of responsibility in this role that include

• Identifying and developing opportunities for new business
• Managing and developing your portfolio, ensuring customers are valued through exceptional and seamless service
• Lead through influence, or be the leader in industry specialisation
• Operational excellence, analysis, and research of the industries you support

Whilst this role is based in Hamilton and supporting our Waikato customers, you will from time to time be expected to travel to Auckland to connect with the wider team and business.

Ngā mea kia whai angitū ahau? – What do I need to be successful?

This role will see you be accountable for managing and growing an exciting portfolio of customers so strong customer centric and relationship skills will be critical to your success. In addition, you will also have

• Exceptional interpersonal, communication and networking skills
• Ability to build rapport and have strong relationship management and stakeholder management skills
• Current or recent lending experience particularly dealing with Business or Corporate clients
• A strong understanding of Business Banking segments
• Highly developed business insight and acumen, effectively acting on and communicating your knowledge.
• Established networks and links within your industry
• Sound knowledge of product and pricing, compliance, and credit risk processes

Westpac Hei Wāhi Mahi – Working at Westpac

At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including

• 4 weeks standard holiday + 5 additional days of wellbeing leave
• Banking benefits and insurance discounts
• Environmental and community care programmes
• Purchased leave options up to 4 weeks per year
• Generous parental leave – and top up government paid parental leave
• Market leading superannuation and KiwiSaver options
• Career growth – we promote internal capability; we have programmes that recognise star performers
• School holiday subsidy - help you balance work and family during school holidays

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply – your attitude and passion are as important to us as your experience and capabilities.

Mahi tahi tātou, kaha ake tātou - Together Greater

Tono mai ināianei! – Apply now!

Apply online via the link on this page with a CV and cover letter.

To be considered for this role you need to apply online and be eligible to live and work in NZ indefinitely.