Associate Manager Jobs

Associate Manager, Collision

TeslaBoston, MA5 days ago7 applicants

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• 10,001+ employees · Motor Vehicle Manufacturing
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• Full-time · Mid-Senior level

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About the job

What to ExpectTesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. The Collision Center Back of House Manager is the leader of our collision shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our collision centers. This position requires a Clear understanding of Production systems and collision shop workflow, utilizing critical thought processes and root cause analysisWhat You’ll Do

• Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality.
• Monitor to ensure that all employees comply with safety regulations and the collision center's safety program.
• Partner with Collision Manager to scale and grow the production of the shop in support of company targets
• Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies.
• Lead, coach and develop a highly engaged team of technicians
• Partner with Collision Manager to establish targets for quality, speed and cost in line with customer and business needs
• Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team
• Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in Chare your career. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
• Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the collision center.
• Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization.
• Perform other duties as assigned by the Collision Manager to support business.

What You’ll Bring

• Able to effectively interact with customers as required
• Able to work a flexible schedule, including evenings weekends and holidays
• Ability to meet deadlines and be accountable for quality / quantity.
• 7-10 years Collision technical aptitude or experience is preferred
• Able to manage multiple tasks with competing priorities, establish and achieve goals.
• Prior leadership experience in a collision-focused industry preferred.
• Excellent interpersonal and communication skills.
• Experience with Microsoft Office, understanding of repair estimates
• One to three years of industrial supervisory or similar leadership experience preferred.
• Ability to lead group root cause problem solving activities and rapidly develop countermeasures

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Benefits found in job post

• Commuter benefits
• Disability insurance
• 401(k)