Compliance Operations Manager Jobs

Locations: Guadalajara (Mexico) or Missisagua (Canada).

Hybrid Work

Responsible for coordinating and managing Global Ethics & Compliance related projects. You will report into the Global Ethics & Privacy Enablement & Innovation Centre (EPIC). This is a truly ‘hands on’ position, working to facilitate tangible compliance improvements from analysis and design through to implementation.

You can demonstrate a successful track record of delivering projects and have an innovative, forward thinking approach. You are able to learn at pace to understand the complex and simplify for your audience. You have an enterprise mindset, can drive change and think both strategically and creatively.

Typical Accountabilities:

Coordinating with Compliance, the business, GBS, IT and vendors as appropriate to ensure high quality and timely execution of projects. Your role will include the followings:

• Tracking budgets for project work
• Maintaining project specification documentation, from scoping to implementation and training
• Excellent problem-solving skills – able to find pragmatic solutions with an analytical mindset
• Assessing resource requirements
• Tracking project performance
• Managing relationships with external providers where appropriate
• Clearly defining project scopes and goals with sponsors
• Compliance / regulatory related project experience would be advantageous
• Proactively soliciting feedback and utilising metrics to measure success
• Proven capacity to prioritise and maintain confidentiality
• Planning and scheduling project timelines
• Providing regular reporting on status of projects, including communications and engagement on new tools and business wins in this area.
• Ability to remain calm under pressure
• Managing the procurement process for external suppliers
• Excellent relationship and interpersonal skills, leadership and influencing - able to influence without authority commanding respect through actions
• Strong report writing skills and the ability to synthesize work products into executive summaries and/or briefs and reports
• Full proficiency communicating in English in a business context (verbally & in writing)
• Developing strong and influential relationships across the organisation
• Supporting internal and external stakeholders when defining and delivering solutions
• Representing EPIC on cross-departmental and cross SET projects
• Participating in the management and maintenance of a strong change control process throughout the duration of Projects
• Minimum 2-3 years of experience running complex business projects
• Managing the pipeline of Global Ethics & Compliance related projects
• Supporting the implementation of new tools, systems and processes within the function
• Previous involvement in managing change
• Ensuring the effective roll out of project solutions
• Excellent communication and interpersonal skills, ability to convey complex concepts in simple terms
• Recognised project management qualification
• Exceptional organisational skills and attention to detail
• Planning and implementation of Ethics &Compliance projects, including:
• Entrepreneurial drive with the ability to work independently as well as in a team
• Identifying opportunities to scale solutions to the whole of the function or beyond