Regional Commercial Underwriting Manager

Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent

Location: Toronto

About the role

We are seeking a focused and experienced Regional Commercial Underwriting Manager to join our Central Region team. As a key leader within our organization, you will leverage your extensive underwriting background to coach, mentor and guide our underwriting teams, ensuring they effectively implement our established underwriting guidelines, best practices, and policy wordings. This is a compelling opportunity to put your stamp on an organization that funnels all available profits back into the community, making a meaningful difference every day.

Key responsibilities

• Address any identified complaints in accordance with company policy.
• Forge robust relationships with internal teams and external stakeholders, continually reinforcing our commitment to excellent customer service.
• Dedicate time to further enhance personal technical knowledge and niche expertise through networking and engagement with industry resources.
• Oversee underwriting processes and conduct audits, fostering a culture of continuous improvement.
• Adhere to and operate within the Ecclesiastical framework, proactively identifying and escalating any business risks.
• Directly coach and mentor underwriting teams, facilitating the consistent implementation of Ecclesiastical's underwriting guidelines, policies, and best practices.
• Drive underwriting excellence within your team by planning, prioritizing, and managing tasks to meet agreed objectives and SLAs.

Knowledge, skills and experience

• 10 to 12 years' experience in underwriting, with a significant portion of that in commercial underwriting, including previous leadership or mentorship roles.
• Proficiency in underwriting tools, systems, and data analysis techniques for risk assessment and to determine appropriate coverage and pricing.
• Adhere to high ethical standards, industry regulations and guidelines, with a capacity to handle sensitive information discretely.
• University degree or equivalent insurance experience.
• Proven experience in applying and implementing underwriting guidelines, best practices, and policy wordings.
• Thorough understanding of underwriting guidelines, policy wordings, pricing tools, and the regional insurance market.
• Strong leadership skills and the ability to communicate effectively with a diverse range of stakeholders.
• Insurance-related certifications such as CIP or FCIP, and preferably additional certifications like CRM.
• Ability to solve complex underwriting scenarios and adapt to changing business needs and market dynamics.

What we offer

• Comprehensive employee group benefits, including health and dental coverage, income protection plans, life insurance, ADD insurance and an annual Health Care Spending Account
• A market competitive salary - let's discuss it
• Flexible working program
• Wellness perks such as daily fresh fruit, snacks and ice-cream days in the summer
• Generous annual bonus program for all permanent full-time staff
• Family and Employee Assistance Program , a discount and perks program as well as an annual fitness reimbursement
• Up to $200 for an annual personal grant to a charity of your choice
• Annual transportation subsidy to assist with commuting costs
• Defined contribution pension plan - up to 8% with no employee matching required and voluntary RRSP and TFSA programs
• Engagement activities including regular lunch and learns, after-work get togethers and Lunch with Leaders program to name a few
• Personal development subsidy covering courses of personal interests or hobbies
• Support towards professional designations
• Family friendly benefits including maternity/parental top-up payments
• A room with a view….enjoy lunch breaks and fun activities in our E-Bistro
• Minimum of 3 weeks vacation plus paid wellness, personal, volunteer and sick days