Region Safety Training Manager - Eastern Canada

Purpose: Oversees the Region’s training program execution, including ensuring compliance to company polices and

best practices, trainer performance, TrainerHub adoption, and overall new driver on-boarding process.

Major Responsibilities:

• Other duties as required
• Observes and coaches training center operations throughout the Region. Reports opportunities for improvement and best practices to respective TCM, AGM and SVP as appropriate.
• Performs Training Program Reviews on an annual basis at each location in the region, identifying areas of opportunities and setting action plans and goals with locations for improvement.
• Support the Trainer Certification Process by helping locations navigate the process for training a new trainer.
• Ensures standard execution of company training programs per training program guidance and related operating procedures. Ensures that plans are in place and that best practices are employed across the region.
• Support the management of the candidate pipeline at each location by regular review of TrainerHub ongoing training dashboard and spot-check of active training records.
• Maintains chedule for trainer evaluations, validate all trainer evaluations are current and complete, and performance improvement coaching is in place.
• Confirms trainer staffing levels meet minimum staffing recommendations for each locations, supports location in selecting and training trainer staff, and manages compliance of Full Time trainer job duties.
• Collaborates with all TCMs to ensure all best practices are engaged.
• Assists or coaches TCMs in the designs and developments of need-based local training (as needed).
• Assist locations with mitigation of challenges with training program processes, candidate on-boarding practices, and candidate retention.
• Ensures compliance with federal, state and local regulations and Company policy.

Minimum Education & Certifications required:

• High school diploma or equivalent. Bachelor’s degree preferred

Minimum Experience & Skills Required:

• Ability to effectively prioritize tasks and manage time effectively
• Good verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public
• 4 to 6 years previous management experience.
• Demonstrate regular and consistent attendance and punctuality
• Fluent in English
• Possess working vehicle to travel with in service area as needed
• Computer literate with working knowledge of Word, Excel and PowerPoint
• 2 to 4 years training experience
• 4 to 6 years transportation, safety or related experience
• Knowledge of federal and state rules and regulations regarding safety and environmental issues

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.