Canada Retail Key Account Manager

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Building the world’s leading sound experience starts with the experience we provide our people. Sonos is looking to hire a key account manager to lead and accelerate our Canadian retail business. Retail plays a critical role for our customers along the path to purchase, making it a critical component of our overall go to market strategy for Sonos. The key account manager will own the local retail strategy, account relationships, and annual plans to accelerate our brand and business reach and drive revenue and household growth in-line with annual objectives.

This role can be done from home

Building the world’s leading sound experience starts with the experience we provide for our people. This role can be done from anywhere in Canada with the exception of Quebec, Canada.

What You’ll Do

• Own the Canadian retail business plan, including quarterly and annual revenue and household forecasts in-line with annual growth objectives.
• Manage a range of strategic external retail partners across all elements of the business to unlock opportunities, mitigate risks, and ultimately deliver Sonos favorable outcomes in key accounts.
• Lead internal retail account teams including deep collaboration with business operations, fulfillment, finance, and retail marketing teams to build high quality account plans and execute with precision and impact.
• You’ll be an active member of a wider AMPAC retail team, collaborating with a team of account managers to share synergies, best practices, sharpen one another’s thinking, and contribute to a high performing team and culture.
• Conduct ongoing analysis and weekly reporting of key account business performance, market trends, and share performance to inform short and long term adjustments to forecast.

What You’ll Need

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.

Basic Qualifications

• 8+ years of experience in customer facing retail roles and account management
• Canadian based and able to travel within Canada

Preferred Qualifications

• Highly analytical and able to pull clear and actionable insights out of complex data
• Highly collaborative to develop productive working relationships with a wide range of functions
• Agility, and the ability to adapt to an ever changing macro environment and business demands
• Bachelor’s degree
• Strong business acumen - adept and developing and managing partner terms
• Bold and creative thinker to push, try, and learn from new ideas
• Strong connection with our brand and products, and passion for music
• Advanced verbal and written communication skills to influence internally
• Strategic mindset - including the ability to execute a vision
• Results oriented with a bias toward action
• Highly organized, ability to stay focused on top priorities
• High sense of professionalism and respect for internal and external peers
• Comfortable and effective presenting to large groups internally and externally

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.