District Manager - Onstar - Atlantic Region

In conjunction with the National Field Sales Manager- OnStar, the District Manager- OnStar will deploy initiatives towards the achievement of OnStar activation targets (Online Enrollment, Welcome Call, Mobile App usage, OnStar Vehicle Insights, OnStar Guardian, etc.) on both new and used vehicles as well as drive revenue in Multi-Year Plan, subscription, Guardian, over-the-air upgrade, and data sales. This position works closely with General Motors dealership owners, management, and sales staff as well as internal VSSM (Vehicle Sales, Service and Marketing) teams. This collaboration works to drive adjacency and subscription growth for the new, used and fleet automotive business units.
This position requires the District Manager- OnStar to develop and provide in-dealership training on best practices, activation, and sales processes as well as new technology and service offerings.
About OnStar:
Are you a Sales driven Marketer who has passion for Innovation & Technology? Do you want to play a leadership role in developing strategies that deliver revenue and subscription growth?
The District Manager– OnStar Canada plays a key role in driving the success of OnStar and Connected Vehicle Subscription Services. Focused on putting the customer at the center of everything we do, this role is charged with the task of delivering a more protected and connected experience for Canadian consumers.
At General Motors (GM), our OnStar team is a team that lives within Innovation. Our Vision is to Empower our Customers and our Employees, keep it Simple, Earn Trust and lead our industry into the future.

• Become the OnStar & Technology Subject Matter Expert (SME) for the assigned District
• Support creation of sales and marketing material for customers, dealerships, and fleet sales staff
• Support planning and execute countermeasures designed to hit monthly and annual KPIs
• Attend and participate in GM Product Plus sessions when scheduled as well as Professional Development Days hosted by General Motors’ VSSM organization
• Conduct monthly sales performance analysis, leveraging data & analytics to identify opportunities and implement dealer action plans and support continuous improvement
• Coach dealers on how to provide a seamless onboarding experience, as well as proactive and ongoing relationship management support to retail dealerships and fleet customers
• Compliance with all processes and training required by GM Canada
• Participate on special projects as required
• Support project initiatives to improve OnStar onboarding, increase subscriber count and revenue
• Establish and develop key OnStar dealer advocates in the district
• Build strong, productive relationships within GM Canada with Vehicle Sales, Service & Marketing teams, Fleet Sales team, Motors Insurance Corporation teams, Dealer New Retail, Used and Fleet Sales personnel as well as On Star & OBS functional counterparts
• Conduct training for General Motors dealership and wholesale teams, including demonstrations of existing and new OnStar products and services

Knowledge Required:

• Key components of Sales & Marketing (i.e., Revenue, Metrics, KPIs, 4Ps of Marketing, etc.)
• Operations – measuring performance (reporting), issue resolution

Technology – comfortable with advanced connectivity technology, in-vehicle technology, apps
Skills Required:

• Proven Sales/Account/Channel Management experience to achieve set targets
• Engaging – effective at engaging & influencing others; easy to be around
• Marketing: analytics, insights, product, packaging, pricing, promotion
• Communication – oral, written, presentation skills (MS PowerPoint)
• Analytical/problem solving – can simplify the complex, and comfortable with excel
• Gets things done (High Capacity, High Quality Output, Quick Pace)
• Ability to work in a fast-pace high-pressure environment with a reliable, self-motivating, and self-disciplining manner

Additional
Education & Experience Required:

• Ability to travel within Canada and the U.S.
• Bilingual an asset
• Experience working with Automotive Dealership Managers considered an asset
• Driving sales performance in B2B an asset
• University degree (Business/Marketing) or relevant experience equivalent
• Proven Sales/Account/Channel Management experience to achieve set targets

Sought Competencies:

• Personal Accountability – It’s on me to get it done!
• Drive for Results – grow sales & revenue
• Engages others effectively - especially those without a reporting relationship
• Ability to effectively prioritize work and efficiently manage a heavy workload
• Can deal with Ambiguity
• Intellectual Capacity – ability to deal with detail and complexity; as well as simplify for others
• High level of decision making and judgement skills

Compensation and Benefits:

• GM’s comprehensive compensation and benefits plan is carefully designed and thoroughly benchmarked against the companies that we compete for talent in the local market.
• GM’s Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Healthcare, dental and vision benefits including health care spending account and wellness incentive.
• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
• Life insurance plans to cover you and your family.
• Tuition Assistance and Employee Assistance Program.
• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
• GM Vehicle Purchase Plan for you, your family and friends.
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statement
Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.