Quality Control/Assurance Manager

Job Title: Quality Control/Assurance Manager

Department:Quality Control

Location:3855 Mt. Lehman Rd. Abbotsford, B.C. Canada V2T 5W5

Position Type:Full-time

Company Overview:

Abbeywrap Ltd. is a leading manufacturer of coated woven solutions committed to delivering high-quality products/services to our customers. We are seeking a dedicated and experienced Quality Control/Assurance Manager to ensure that our products/services meet or exceed industry standards and customer expectations.

Position Summary:

The Quality Control/Assurance Manager is responsible for developing, implementing, and managing the quality control and assurance program. This role plays a crucial part in maintaining and enhancing product/service quality, ensuring compliance with relevant regulations, and optimizing production processes.

Key Responsibilities:

Quality Management:Develop and implement quality control and assurance processes and procedures.

Establish and maintain quality standards, specifications, and benchmarks.

Monitor and assess product/service quality throughout the production lifecycle.

Team Leadership:Train and manage workforce to adhere to quality management systems

Provide guidance and support to team members, fostering a culture of continuous improvement.

Process Improvement:Identify areas for process improvement and recommend solutions to enhance product/service quality.

Documentation and Reporting:Maintain accurate records of quality control activities and results. Prepare regular reports on quality performance and present findings to senior management. Document total daily production.

Customer Satisfaction:Work closely with customer support teams to address quality-related customer concerns and implement corrective actions.

Root Cause Analysis and Problem Solving:Lead investigations into quality issues, perform root cause analysis, and develop corrective and preventive action plans.

Qualifications:

Bachelor's degree/diploma in Quality Management, Engineering, or related field. or 3 years of experience in quality control and assurance, with a minimum of 1 year in a managerial role.

Strong knowledge of quality management systems - ISO 9001.

Excellent leadership and team management skills.

Proficiency in quality control tools and methodologies - Six Sigma & Lean or comparable.

Exceptional problem-solving and analytical abilities.

Strong communication and interpersonal skills.

Knowledge of relevant industry standards and regulations is considered an asset.

Job Type: Full-time

Schedule:

Monday to Friday

Weekends as needed

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Abbotsford, BC V2T 5W5: reliably commute or plan to relocate before starting work (required)

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: In person