Operations Manager (Hybrid) Jobs

Operations Manager

Job Type: Full-Time, Hybrid

Location: Various school sites throughout East Bay, CA

Pay: $62,000-$86,000

Benefits:

• Health (Elevo covers 50% of medical premium)
• Dental & Vision (Elevo covers 75%)
• Generous PTO
• 401k Plan (Employer Match)
• No Cost, Short-Term Disability & Basic Life Insurance

About Us

Elevo’s mission is to transform the well-being of students so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. The services we provide include the Expanded Learning Opportunities Program, Before & After School Programs, Summer & Intersession Programs, and so much more. Our programs provide opportunities to learn, move, and thrive together beyond classroom walls while developing essential life skills. We continue to build our capacity as we expand our programs to more districts.

THE ROLE

The role of an Operations Manager is to oversee all operations of our daytime support programs and after-school programs in their region while motivating, and inspiring their local team of Regional Managers and Site Success Managers. They lead a team to ensure coaches are recruited and trained, that there is strong communication between site administration, and take ownership of overall program quality in the regions. This role works within the Field Operations department directly reporting to the Director of Operations.

Responsibilities:

• Provide support to team members to make certain programs are implemented appropriately align with Elevo’s values and mission.
• Complete administrative tasks to maintain company compliance and complete hours fulfillment of programs (i.e. HR paperwork, terminations, COVID Compliance, shift auditing, rescheduling. etc.).
• Conduct site visits as needed to serve as a support for the Regional Manager.
• Liaise with multiple departments internally and externally for alignment on all program details.
• Collaborate with Training Managers on strategies, professional development, and training sessions to optimize coach knowledge.
• Ensure Regional Managers and coaches are trained on how to implement Elevo's curriculum and how to manage large groups of students.
• Oversee the team of Regional Managers and Site Success Managers
• Support the Regional Manager with coach evaluations and ongoing leadership training.
• Support Regional Managers in resolving issues and implementing the necessary procedures to improve programs, ensuring high level ownership of customer satisfaction.

Position Qualifications

Requirements:

• Visit sites in your region 1-2 times per week or as needed
• Minimum of 4-6 years experience in program and people management

Preferred:

• Experience in education, in-school programming, and/or enrichment programs for TK-6th grade

Skills, Knowledge, & Traits:

• Strong program and people management,
• Excellent customer service
• Creative problem-solver, customer-focused, decisive, and action-oriented
• Comfortable delivering presentations to large groups of people

The target annual base pay range for this position is $62,000-$86,000. Final pay determinations may depend on various factors including, but not limited to, experience level, education, geographical location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment, and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status.