Operations Assistant Jobs

About ChatterHigh:

ChatterHigh is a growing ed-tech company on a mission to inspire the future by raising awareness and building hope in young adults. Our award-winning, research-proven digital platform engages and assesses learners in grades 6-12 with important online information and resources through a fun, gamified activity.

A big part of what makes ChatterHigh successful is our cohesive team. Being a small company, we value employees who embody a growth mindset, are hard working and are driven to make an impact. At times you’ll wear multiple hats so you’ll add valuable experience to your resume quickly and there are many opportunities for personal and career growth. This role will be a great fit if you are interested in gaining experience in business/technology fields.

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At ChatterHigh, our operations are dynamic. As an Operations Assistant, you will work closely with several teams but be supervised by the Director of Operations. You will ultimately be responsible for partner support and database and office administration.

Partner Support

We strive to foster relationships with our partner content providers throughout the partner lifecycle. From the time a deal is closed right to the end of a contract your objective will be to support the needs of the partner and contribute to a renewal. Responsibilities include:

- Responding to partner questions and requests in a timely manner with top notch customer service

- Monitoring and ensuring contract requirements are satisfied using project management tool, Asana

-Providing partners with updates on campaign status and required content revisions

-Keeping accurate contact and company records through our CRM software, Hubspot

-Supporting lead generation for Sales by identifying new contacts and audiences to engage with

Database and Office Administration

The foundation of ChatterHigh is our platform that contains a wealth of consistently evolving content and data. You will provide database support by ensuring our data is accurate and contributing new content. Responsibilities include:

- Data entry and updating for various database records

- Researching and analyzing information for various projects

- Auditing, editing and writing quiz content

- Fulfilling a variety of office duties such as prize administration

We are looking for someone who:

-has experience and confidence communicating in written and verbal format

-has the ability to build rapport and collaborate with customers and team members

-has strong time management, prioritization, and multitasking abilities

- is organized, detail oriented and accurate when carrying out tasks

-willingly takes ownership and accountability of their tasks

-is digitally savvy and at at ease working with large amounts of data and doing repetitive tasks

-has a positive and enthusiastic attitude with a motivated, results oriented mindset

Benefits

• A requirement for this position will be to live in Victoria and visit our Fort Tectoria office space for certain job duties but this position is hybrid and there will be some work from home flexibility.
• Bonus structure
• Competitive benefits package
• Employee share purchase program (after 1 year)

The successful applicant must have access to a laptop and a strong internet connection.

ChatterHigh is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other status protected by federal, provincial, or local laws.

If you are interested in applying, please submit a resume and a cover letter.