Operations Analyst Jobs

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As part of Business Operations Support Services, The Operations Analyst provides business and financial analysis and reporting in support of Facility Operations and Coordinated Operations and Maintenance (CCOM). Primary duties include:

• Draft financial and other reports such as addendum information and summaries in support of financial reporting, to substantiate assumptions made in collecting and reporting data and monthly, quarterly and annual reports
• Identify anomalies in reported financial data, investigate to determine causes and correct errors
• Provide administrative support activities, including meeting minutes and document preparation.
• Provide ongoing support and sustainment for practice documents, continuous improvement and user training for systems.
• Perform financial analysis and summarize data such as types of service work orders, credit card spending and cost charges
• Input, validate and report to the Lead, the costs incurred by business unit customers and coordinate cost recovery through Finance
• Create requisitions, purchase orders and coordinate project requirements of Supply and other Business Units as necessary.
• Maintain current process models, validating links and managing comments for improvement.

Qualifications

• Experience in developing and tracking key performance indicators is an asset.
• Success in this position requires the ability to think analytically with demonstrated problem solving skills, strong communication, organizational and interpersonal skills, and the ability to learn new systems quickly.
• A degree in Commerce or Business Administration plus at least 1 year of related experience such as program and project coordination and controls or business administration.
• Experience with SAP Business Objects (or equivalent) is an asset.
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• A completed 2 year diploma in Business Administration or a related field with at least 3 years of related experience such as program and project coordination and controls or business administration OR
• Experience with Excel spreadsheet management, FSCM, and APWorkflow are required.
• Procurement experience including creating and managing requisitions is an asset.

Pre-employment Requirements

• Successful applicants must provide proof of qualifications.