Avp Fraud Operations Jobs

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and a strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Summary

Reporting into the Chief Risk Officer of Morgan Stanley Wealth Management Canada, The Fraud Operations, Assistant Vice President is responsible for the creation and management of fraud strategies to mitigate for fraud risks – account take over, identity theft and first party fraud, both on the online and offline channels. Identify process and product improvement opportunities, identify trends and emerging threats and their impact to fraud losses and lead the development of fraud controls while balancing customer experience.

Responsibilities

• Work closely with Model Risk Management (MRM) on the evaluation of fraud controls to ensure compliance with MRM standards and requirements
• Work closely with Risk and Compliance partners to ensure that different risks are mitigated and ensure compliance as well to different policies and regulatory requirements
• Monitor and report on control performance and fraud events to Fraud Management and provide solutions to any opportunities identified
• Lead creation and enhancement of controls using different analytical techniques
• Ensure that internal processes and procedures are up to date and followed
• Evaluate existing models and vendor tools performance and provide recommendations to enhance detection and explore new solutions as applicable
• Collaborate with Customer Service, Product, Technology and other internal stakeholders to discuss, devise and implement fraud strategies
• Conduct ongoing root cause analysis of fraud events and propose potential solutions

Requirements

• 2+ years experience building/managing fraud strategy in a Financial Services industry
• Analytical, quantitative mindset with a keen attention to detail
• Must be dynamic and a self-starter, able to work independently or as part of a team
• Excellent communication (oral and written) and organizational skills
• Knowledge of CDN AML/FINTRAC requirements
• Proficient with Microsoft Office tools – Powerpoint and Excel (advanced)
• Strong knowledge of fraud – fraud trends, emerging threats and industry trends
• Ability to work in a high-pressure environment

Preferred

• Experience working with Data Science teams or familiarity with Data Science
• Experience/familiarity with advanced data analytics and visualization tools (Tableau, SQL, BI)

EDUCATION, CERTIFICATION, TRAINING

• Bachelor’s Degree or equivalent work experience in an area relevant to this position

Posting Date

Mar 15, 2023

Primary Location

Americas-Canada-Alberta-Calgary

Education Level

Bachelor's Degree

Job

Wealth Management

Employment Type

Full Time

Job Level

Assistant Vice President