Cloud Operations Analyst Jobs

Experience with SOC Type 2 Certification requirements and maintenance

AWS Certification and 3+ years practical experience working in AWS Cloud environment

Demonstrate a passion for customer service, ownership of the customer experience, and determination to deliver a comprehensive resolution 

Obsess over the customer experience and constantly strive to exceed their expectations 

Create and manage user access via Active Directory and AWS Identity services

3+ years of customer care experience in a technical support role

Experience with Finance and Line of Business systems

Develop key knowledge of MS licensing programs

You have practical knowledge of professional, effective telephone techniques and customer care

You have excellent written and verbal communication skills

You have strong problem solving skills and attention to detail

You are able to prioritize with the flexibility to manage multiple tasks and variable workload

Minimum of 3 years of experience as a BSA with cloud knowledge

Experience with AWS or Azure cloud platforms

Strong analytical and problem-solving skills, with the ability to synthesize complex information into actionable insights

Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders

Proven ability to manage multiple projects simultaneously and prioritize effectively

Experience with Agile and Scrum methodologies

You hold a post-secondary education in Accounting or Finance, or have relevant experience in the field

Perform bank account reconciliations, journal entries, accounts payable and accounts receivable management

You have at least 2 years of hands-on experience in bookkeeping, with in-depth knowledge of bookkeeping principles and practices

Experience in using software such as QuickBooks Online or similar operating systems is an advantage

You possess excellent interpersonal and organizational skills, with the ability to work independently and as part of a team

Provide efficient and accurate full cycle bookkeeping services using cloud-based systems

Having 2-3 years of experience in production management or a related field.

Demonstrating strong organizational and time management skills.

Finalizing kitting requirements for new product innovations, which involve coordinating dies, graphics, packing details, and other essential elements.

Possessing strong forecasting and production planning skills.

Familiarity with material requirements planning (MRP) and related software.

Having excellent communication skills, both in listening and speaking.

You hold a post-secondary education in Accounting or Finance, or have relevant experience in the field

Perform bank account reconciliations, journal entries, accounts payable and accounts receivable management

Process payroll data, identify discrepancies, and work with management to implement corrective actions

You have at least 2 years of hands-on experience in cloud accounting/financial reporting, with in-depth knowledge of accounting principles and practices

Experience in using software such as QuickBooks Online, Xero, or similar cloud based tools

You possess excellent interpersonal and organizational skills, with the ability to work well independently and as part of a collaborative team

You should demonstrate excellent prioritization and time-management skills, with the ability to work independently and learn new programs/skills as required

Manage client relationships and ensure high-quality service delivery

Manage and develop a team of staff accountants/associates

Maintain proficiency with cloud accounting software, oversee and monitor engagement quality, and manage workload allocation

You should have at least 5 years of experience in accounting, with emphasis on reporting

You should have previous experience in full-cycle bookkeeping for various clients across various different industries

Knowledge of operational processes used in support of Wealth Management's businesses

Ensuring all operational and support issues are escalated to the Manager as needed.

Strong verbal and written communication skills and well developed relationship-building skills

Strong analytical and problem solving skills with the ability to make critical decisions quickly and with minimal direction.

Database support, regulatory and documentation support for items such as AML/ATF, FATCA, QI and CRS initiatives.

Provide onboarding support for new-recruit Advisors to Scotia McLeod

Effective problem-solving and time-management skills

Manages client expectations by understanding team's product offerings and limitations; and supports manager in tracking metrics around production.

Liaise with the client to better understand their requirements and concerns and understand the client’s operational footprint;

Strong written and verbal communication skills required; accurate typing skills

Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint

Knowledge of Google Earth and Maps

Strong organizational and time-management skills

Extensive experience handling multiple billing systems and exceptions management

File Transfer Management between internal and external vendors

BBA or equivalent post-secondary education

Excellent written and oral communications skills

Superior working knowledge of Microsoft Applications such as Excel and Access

• Ensuring the MTD management P&Ls are consistent with the final end of month general ledger P&L

• Manage deadlines and objectives

The strengths and skills that will help you succeed

• Strong working knowledge of P&L attributes/Greeks

• Strong interpersonal and communication skills a must

• Strong Excel & PC skills with proven ability to work with multiple systems

Ensure consistent adherence to Change Management process with the objective of zero incidents resulting from change.

Establish and maintain effective communication channels with stakeholders across the organization, including senior management, development teams, and operations teams.

Own execution of operational processes, namely Change, Incident, Release, Problem, and Service Management.

Knowledge and experience with commonly used security and operational frameworks (e.g. ISO, SOC, PCI, etc) is an asset

Through the regional team leads, manage a global team of Cloud Operations engineers, ensuring their productivity and efficiency.

Ensure compliance with security and regulatory requirements in cloud operations.

Bachelor Degree in Operations Management, Information Systems or related discipline or equivalent experience;

Provide analysis, solutions, and tools to improve the organization and management of tasks;

Named one of "Canada's Best Managed Companies" 17 consecutive years;

Consult with system users to learn general purpose of systems and information requirements of positions involved in the data flow;

3+ years of related experience is preferred;

Ability to interpret and communicate security policies, procedures and technical requirements;

Manage and maintain ExtremeCloud service infrastructure in AWS, GCP & Azure.

5+ years of experience in a CloudOps / DevOps role.

Hands on experience with AWS or any public cloud (Azure, GCP etc).

Knowledge of Linux, security and networking fundamentals.

Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)

Working knowledge of deployment automation development (Argo Workflows, Terraform, Helm).

Strong written and oral communications skills and the ability to communicate with all levels of users/management.

Participate in problem management including root cause analysis and remediation.

Ensure maintenance, documentation, and access controls to the servers, applications, and tools are in accordance with our SOC2 certification.

5+ years of experience in cloud infrastructure development and implementation.

Expert-level knowledge of Cloud technologies, including Kubernetes Engine, Compute Engine, and Cloud Storage. GCP specifics are an asset.

Experience with DevOps tools and processes, including CI/CD pipelines.

Prepare final settlement letters for underwriters on Lead managed issues. This includes collecting expenses, creating p&l and final settlement letters.

Process and record transactions for co-managed deals (checks, wires, ACH)

Work closely with colleagues in Settlements, Funding, Trade Support and Municipal Finance

Typically requires at least 4 years of relevant industry and operations experience, expertise and relationships.

Knowledge of DTC, Middle or Back Office Background

Distinguished written and oral communications skills

Collaborate with industry leads nationally to deepen specialty, develop knowledge base, write/support thought leadership, identify opportunities and develop additional resources

Oversee and monitor staff training and certification processes

A minimum of 5 years of experience in accounting (audit or bookkeeping) with emphasis on reporting

Previous experience with accounting software programs such as the, Xero, QuickBooks and/or Sage

Ability to prioritize and manage multiple tasks and deadlines

Excellent interpersonal skills and the ability to work in a team environment

Experience with Excel spreadsheet management, FSCM, and APWorkflow are required.

Input, validate and report to the Lead, the costs incurred by business unit customers and coordinate cost recovery through Finance

Create requisitions, purchase orders and coordinate project requirements of Supply and other Business Units as necessary.

Experience with SAP Business Objects (or equivalent) is an asset.

Experience in developing and tracking key performance indicators is an asset.

Procurement experience including creating and managing requisitions is an asset.

• Must have good knowledge on CICD pipeline management, secret management and deployment lifecycle

• Must have good knowledge on RHEL Operating systems fundamentals

• Must have hands on knowledge on Azure (AKS) & AWS (EKS) infra maintenance and troubleshooting

• Must have hands on knowledge on Dynatrace, ELK , Splunk and Datadog

• Must be proficient in troubleshooting Java Server side & Angular Frontend applications

• Have to build dynamic dashboards on Dynatrace to enable proactive monitoring