Manager, Facilities Management Services

ACML’s Management team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you!
WHO ARE WE?
With over 50 years of experience throughout North America, Angus Consulting Management Limited (“ACML”) is one of Canada’s most trusted facility operations management companies. We have extensive knowledge managing critical environments including data centers, healthcare facilities, commercial facilities, central utility plants and Public Private Partnership projects.
WHAT DO WE OFFER?
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Competitive salary
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Excellent retirement savings plan
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Competitive benefits package
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Training & tuition reimbursement programs
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Education bursaries for Employee Children
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Referral bonus program
WHO ARE WE LOOKING FOR?
Responsibilities
ACML is actively seeking a Manager - Facilities Management Services located in Toronto, ON whose main responsibilities will include, but are not limited to, the following
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Oversees day-to-day operations/maintenance services in a complex, mission-critical environment; takes necessary steps to ensure data centre Uptime, reliability and safety of staff.
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Develops/maintains client relations; participates in client meetings re: facility enhancements, capital expenditures, asset plans, expanded FM services, etc.; anticipates short/long-term client needs and develops options.
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Develops/applies systems, processes and procedures to mission-critical maintenance and operations activities to meet client/quality management standards; ensures compliance by staff/external service providers.
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Develops/prepares monthly client reports and comprehensive business plans.
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Monitors/analyzes/reports on facility results relative to deliverables.
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Develops/implements maintenance and operations goals consistent with service level agreement.
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People Management: manages recruitment, mentoring, coaching and professional development of staff; supervises staff; provides work direction/assignment of duties; develops site goals/objectives; facilitates employee goal setting; identifies training/educational requirements; conducts performance reviews; investigates staff performance issues/initiates appropriate action.
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Applies planning/scheduling techniques and risk-mitigation strategies to ensure effective delivery of preventive, predictive and responsive maintenance; ensures appropriate use of CMMS.
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Manages tendering process; negotiates costs/fees; oversees external service providers; monitors contractual agreements for specialized maintenance, purchased services, etc. as required.
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Liaises with stakeholders re: maintenance projects; coordinates activities of staff, consultants and contractors to ensure requirements met and facility impact minimized.
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Participates in development/implementation of business continuity plans in cooperation with client.
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Maintains facility consistent with Uptime standards/industry best practices re: energy conservation, carbon footprint reduction and other relevant environmental standards.
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Provides client support re: infrastructure, technical standards, systems commissioning, contract management and safety/integrity management; as acting member of client organization participates as a subject matter expert within area of expertise.
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Makes decisions utilizing policies/guidelines with some flexibility to depart from standards if minimal risk to client/company; makes complex decisions based on interpretation of policies and previous management precedent.
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Gains competency/technical knowledge through research, training and industry contacts.
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In collaboration with next level of management, defines skill/competency gap and creates/implements personal/career development plans; seeks opportunities for personal growth/development.
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Performs/supports other initiatives/duties as assigned.
WHAT WILL YOU BRING?
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7-10 years progressive facilities maintenance and operations management experience in complex, mission-critical environment; LEED certification an asset.
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Post-secondary diploma/degree/certification in a relevant field of study (e.g., Certified Engineering Technician/Technologist (CET), Building Environmental Systems (BES), Operating Engineer, etc.); or a combination of education, training and experience.
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Knowledge/understanding of Occupational Health & Safety Act; building/fire/other codes and applicable standards/regulations pertaining to facilities maintenance and operations.
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Proven ability to apply proactive/innovative thinking to complex issues.
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Strong communication skills (verbal and written).
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Good proficiency in Microsoft Office (i.e., Word, Excel, PowerPoint and Outlook).
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Proven ability to analyze, organize, prioritize and delegate.
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Proven ability to plan, organize, prioritize and implement.
WHY SHOULD YOU APPLY?
We work hard to find the right people and provide opportunities for them to flourish.
We offer a collaborative environment with experienced leaders and room to grow. We are a company that values integrity, continuous improvement and operations excellence. A full list of the benefits and perks that we offer is available on our website https://acml.ca/careers/.
If you’re as excited about the future of our company as we are, we would love to hear from you! We welcome and encourage all qualified candidates to submit a detailed resume.
We are an accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Accessibility
ACML is committed to providing an accessible work environment. Upon request during the recruitment process, ACML will accommodate applicants with disabilities.
For more information on our Accessibility Program please refer to our Accessibility Policy (https://www.acml.ca/?q=accessibility)
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