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Lead Solution Consultant - Hr/Payroll

Company

UKG

Address Greater Montreal Metropolitan Area, Canada
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting,Computer Hardware Manufacturing,Software Development
Expires 2023-08-14
Posted at 9 months ago
Job Description
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at


Description


UKG is seeking energetic, customer-focused individuals to implement UKG Pro, our award-winning HR/Payroll offering. As a Solution Consultant on the Enterprise team, you are the subject matter expert responsible for successfully implementing all phases of your projects. The Enterprise segment is focused on complex HCM projects within Canada with customer populations above 2,500. Candidates will possess an advanced knowledge of Canadian payroll and human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment.


  • Meet project task milestone and due dates
  • Lead customer meetings as appropriate
  • Provide subject matter expertise and best practice guidance to the customer
  • Provide accurate and timely information regarding project status, hours worked, and travel & expenses
  • Coordinate and perform all phases of UKG's implementation methodology
  • Work collaboratively with customers and team members to achieve desired project results
  • Achieve positive customer satisfaction outcomes
  • Work independently with minimal supervision
  • Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
  • Track, manage, and oversee resolution of open project issues in a timely manner, including those items assigned to other resources where applicable


Qualifications


Basic Qualifications:


  • Ability to travel up to 50%
  • 5+ years of software implementation experience


Preferred Qualifications


  • Excellent communication, customer service, and consulting skills
  • Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
  • General business acumen
  • Advanced subject matter expertise of Human Capital Management (HCM) concepts and systems (HR and Payroll)
  • Experience with UltiPro/UKG Pro or other HCM software preferred
  • Industry Certifications from CPA (PCP, CPM) a plus
  • Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
  • Experience implementing complex HCM projects


Disclaimer


  • Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites.


Equal Opportunity Employer


Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.


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UKG participates in E-Verify. View the E-Verify posters


For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].