Senior Solution Consultant - Hr/Payroll

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at

Description

UKG is seeking energetic, customer-focused individuals to implement UKG Pro, our award-winning HR/Payroll offering. As a Solution Consultant, you are the subject matter expert responsible for successfully implementing all phases of your projects. Candidates will possess an advanced knowledge of payroll and human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment.

• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Provide subject matter expertise and best practice guidance to the customer
• Track, manage, and oversee resolution of open implementation issues/items
• Meet project task milestone and due dates
• Work collaboratively with customers and team members to achieve desired project results
• Provide timely follow-up and resolution of open project-related items
• Achieve positive customer satisfaction outcomes
• Coordinate and perform all phases of UKG's implementation methodology
• Provide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processing

Qualifications

Basic Qualifications:

• Ability to travel up to 25%
• 3+ years of HR and/or payroll experience
• Configuration, testing & data mapping experience
• 3+ years of software implementation experience

Preferred Qualifications

• Experience with UltiPro/UKGPro or other HCM software preferred
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• APA (FPC and CPP) and SHRM (PHR SPHR) certifications
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen
• Excellent communication, customer service, and consulting skills

Disclaimer

• Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites.

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].