It Network Generalist Jobs

IT Network Generalist

Thisin officeposition operates in a fast-paced, dynamic, and rewarding environment. Attention to detail is required. The ideal candidate must possess the ability to work as an integral part of a small IT team with many diverse, and interconnected, duties. In addition, qualified applicants should possess a strong technical aptitude, competent analytical and troubleshooting skills, and excellent organizational and communication skills.

Reporting directly to the IT Manager, you will be responsible (along with the rest of the team members) for supporting both local and remote users (500+). You may be required to travel to our branches at times. A valid Driver’s License and reliable transportation is required.

WHY WORK FOR US

• #GIVEBACK Program
• RRSP match
• Profit sharing
• Personal Milestone Recognition Program
• Employee discounts on plumbing, electrical and heating products
• Paid sick days
• Employee Referral Bonus Program
• Company paid benefits
• Career growth

Duties and Responsibilities

• Identify and recommend technology efficiencies for all aspects
• Assist in supporting physical and virtual IT infrastructure environments
• Focus on risk mitigation and security
• Provide vacation coverage for team members
• Assist with strategic plans of IT and IT network infrastructure plus operational aspects of application execution within infrastructure for business requirements
• Provide operational support for the phone system and educate others on processes
• Head responsibility to install, configure and maintain IT network on-premises and cloud infrastructure
• Assist with general IT support as required
• Consult project engineers and managers to assure technology is suitably deployed and used to deliver applications along with technology solutions
• Monitor, plan, and adjust firewall rules, switch configurations, and router settings to improve overall security posture
• Evaluate and recommend necessary changes in security, performance tuning, infrastructure design, and monitoring requirements to meet business needs.
• A network-focused IT generalist
• Create and maintain IT network infrastructure documentation
• Actively involved in teams of cross-functional projects to assist and solve problems inclusive of different technologies straddling multiple work groups
• Conduct complex technical evaluation, design review, and recommend proposed physical and logical designs
• Patching and general maintenance of IT network infrastructure
• Coach and mentor team members to help with cross-training and knowledge gap closure
• Assist with user identity and device management
• Provide Tier 3 support for end users
• Additional duties as required
• Planning and implementation of best and/or “right-sized” practices, security processes, and risk mitigation
• Responsible for IT network infrastructure
• Strong working knowledge and experience with a multi-site network environment. Including: LAN, WAN, VPN, MPLS, SD-WAN, and WI-FI
• Liaison with 3rd party vendors/partners to work through operational and/or project work
• Analyze problems, evaluate technical issues, test, maintain, modify, integrate, monitor, and ensure security and access

EXPERIENCE AND EDUCATION

• Experience with and understanding of Medium to Enterprise Networking environments
• Familiarity with current technologies and various manufacturers, including cloud infrastructures
• Strong documentation skills
• Security infrastructure knowledge and understanding
• Preference for IT-related Post Secondary Education or real-world hands-on experience
• Operational and transformational experience with LAN, WAN, MPLS, SD-WAN, VLAN, WIFI, NextGen Firewalls, Routers, Switches, and cloud networking
• Experience with PRI phone systems

Final candidates will be required to undergo asecurity screening, including a Criminal Record Check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.