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General Manager Jobs
Company | Staples Canada |
Address | Steinbach, Manitoba, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail Office Equipment,Retail,Warehousing and Storage |
Expires | 2023-09-06 |
Posted at | 8 months ago |
Who We Are
- Lead referral-based business development to grow sales and customer loyalty.
- Provide leadership and shape the customer centric culture at the store.
- Drive and encourage team for referral-based business development
- Lead a culture of engagement through ongoing learning, talent development, succession planning and the use of the performance management processes in the store.
- Act as an agile change leader, embracing change and owning the change and communication plans to ensure successful execution.
- Manage and inspire the overall operational excellence and customer experience for your store. This includes overseeing all legislative and compliance standards are maintained.
- Oversee asset protection procedures, privacy standards and drive compliance.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.
- Participate in district and regional initiatives, projects and meetings to learn and grow in your role as a leader.
- Provide team leadership through hiring, onboarding, coaching and development
- Manage costs and meet all operational and financial metrics.
- Build your community network and nurture the customer experience.
- Develop and execute SolutionShop (printing, digital marketing, shipping and tech services) business development strategies.
- Passionate
- Focus on building partnerships and community
- Comfort with technology
- Solutions Finder
- Proven track record of achieving customer service excellence and driving sales results, while maintaining positive team culture
- Approachable
- Curious
- Be a dynamic, inspiring partner to our customers and for our associates
- 5 years of Retail Management experience (as a general manager or any other sector focused on customer experience)
- Advance-level in communication, able to inspire and lead a team
- Learning & Development programs
- Performance bonuses
- Health and Dental benefits
- Associate discount
- RRSP/DPSP
- And more...
- We’ll also ask you to work a variety of shifts including evenings and weekends.
- This role works in a retail store environment involving fast paced and some moderate physical aspects to the role in merchandising. This role involves walking for the majority of the day.
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