Floating General Manager Jobs

FLOATING GENERAL MANAGER

REPORTS TO REGIONAL DIRECTORS OF OPERATIONS

THE COMPANY:

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada.In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada.InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visithttps://innvesthotels.com/

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

THE ROLE:

The Floating General Manager will be given short-term assignments across the IHLM portfolio. When assigned to a location, the Floating General Manager assumes the full duties of a General Manager. As interim leader of the hotel, this position requires a commitment to managing the overall operations of the hotel with primary responsibility to recruit, direct and manage the hotel team, day-to-day administration, generate revenue, control expenses, maximize profitability, deliver superior customer service and maintain a quality product while ensuring 100% compliance with all IHML policies and procedures and brand standard requirements and all metrics.

The Floating General Manager is required to travel 90% of the time, including overnights for the duration of the

assignments.

ACTIVITIES:

The duties and responsibilities of a General Manager include, but are not limited to the following:

• Create an environment that ensures 100% Guest Satisfaction.
• Manage all sources of revenue. Maintain fair market share. The focus would be maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations.
• Communicate, promote, implement, and maintain all Brand and management group policies, procedures, and standards throughout the hotel to both employees and guests.
• Recruit, supervise, coach, discipline, and evaluate direct reports.
• Protect the hotel and its assets by enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, and compliance with brand and legislative standards.
• To manage all aspects of the business.
• Determine the Hotel’s pricing strategy as it relates to room inventory and anticipated market segment mix in order to exceed market-share occupancy at a better-than-market yield ratio.
• Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports that clearly explain operational effectiveness, trends, and variances, and is aware at all times where the hotel stands against budget.
• Leadership and management of all departments and employees. Oversee day-to-day operations. Control purchases and inventories.
• Overall responsibility for the financial success of the property, including budgeting, forecasting, yield, and revenue management. Develop, prepare, execute, and achieve financial goals.
• Responsible for the development and execution of business plans, including sales & marketing plans.
• Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action when required.
• Represent the hotel in the appropriate hotel, tourism, and business associations. Responsible for strong community involvement.

COMPETENCIES WE ARE SEEKING:

• Excellent time management, computational and analytical abilities and keen attention to detail and accuracy
• Above average proficiency/familiarity with computerized systems
• Experience in staff management: recruitment, training & motivation
• Must be Bilingual, French/English
• Background in the development & execution of business, marketing & sales plans & operating budgets
• Ability to interact and coach all levels of management & staff in a professional manner
• Familiarity with accounting principles
• Must be a results-oriented, hands-on leader with high ethics, personal accountability, and a proven track record of being an exceptional communicator, coach, and mentor to ensure high performance and superior customer service delivery
• Candidate must possess the skills and experience to lead a team to consistently deliver exceptional guest service and effectively grow revenues
• Minimum 5 years of hospitality managerial experience
• Ability to work within deadlines
• Ability to analyze data and establish appropriate action plans
• Proven leadership, entrepreneurial, and decision-making skills
• Strong financial planning, revenue management, and organizational skills
• Proven track record in revenue management, exceeding market share and sales targets

Travel Demands:

Must be able to travel 90% of the time, including overnights for the duration of assignments.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however, only those applicants selected for an interview will be contacted