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General Manager Jobs
Company | Rush Enterprises, Inc |
Address | Timmins, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Truck Transportation |
Expires | 2023-09-25 |
Posted at | 8 months ago |
Reporting to the Regional VP, the General Manager is responsible to provide leadership and direction utilizing our strategic planning and management systems to manage the Dealership effectively and efficiently. As an integral part of a large Dealership network, each location is required to support and promote a consistent and high level of service to meet or exceed customer expectations.
- Ensure all dealership employee performance appraisals are reviewed and completed in a timely manner.
- Ensure all OEM Program requirements are met and completed by due dates.
- Business travel is required.
- Help establish and implement key performance metrics for the dealership which aligns with the Company’s Strategic Plan, management systems and financial objectives.
- Conduct ongoing process improvement projects that will improve operational efficiencies, reduce cost, and improve customer experience.
- Ensure customer / vendor complaints and concerns are resolved accurately and in a timely manner.
- Ensure all OEM training is completed in all departments for Service and Parts staff.
- Play a key role in recruiting, interviewing, and hiring employees.
- Achieve dealership profitability including monthly and annual budget objectives.
- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Further develop and improve Operational policies and procedures and ensure these policies and procedures are understood and followed by all Dealership personnel.
- Provide overall management and leadership for the Dealership including but not limited to employee motivation, training, and development.
- Other duties and responsibilities as required.
- Ensure that best practices are implemented within the operational departments at the Company’s dealership.
- Promote and develop positive corporate culture both internally and externally.
- Driver’s Abstract
- Minimum of 5 years management and operations experience.
- Post-secondary education: College or University Diploma/Degree preferred, but not required.
- Previous automotive or transportation experience preferred.
- Must have strong interpersonal and communication skills (both verbal and written).
- Proficiency with computers, including a sound knowledge of Microsoft Office Suite.
- Customer service experience coupled with a strong organizational and time management skillset.
- Valid driver’s license; insurability with the Company’s insurance carrier.
- Criminal Record Check
- We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.
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