Executive Assistant And Office Manager

ToursByLocals is an online travel marketplace; our platform connects discerning travellers in search of customized, private tours with handpicked tour guides, providing meaningful and memorable travel experiences in over 190 countries, worldwide. We believe in keeping travel human: our global team of nearly 150 people support and engage our customers as they search for out-of-the-ordinary travel experiences.

Do you like wearing many hats, keeping things organized and are proactive in problem solving? We are hiring for an Executive Assistant and Office Manager role.This is an in-office role, based out of Vancouver, BC.

As theExecutive Assistant and Office Managerat ToursByLocals, you will manage all facilities communications, office management and ordering, and office maintenance. Reporting into the VP, People and Culture with a dotted line reporting structure to the CEO/President,your scope of responsibility will encompass supporting the CEO/President and creating a seamless in-office experience for our team. You willbe responsible for everything from managing calendars, planning in-office events, to ordering supplies for the office in collaboration with the People and Culture and IT teams. No one day will be the same and you’ll be an expert at juggling various tasks. If this sounds like you, apply below!

Your primary goal will be to provide comprehensive administrative support to the CEO and ToursByLocal team and here’s how you’ll do that:

• Ensure our office is well stocked by ordering office and kitchen supplies on an ongoing basis, and as requested
• Managing calendars for the executive team with both internal stakeholder and external stakeholders, including the Board of Directors and investors
• Coordinating travel, travel reimbursements and accommodation requests for The CEO and other executive team members
• Taking care of ad-hoc administrative requests, such as making dinner reservations for board members, organizing office events and food ordering requests for events, etc.
• Manage vendor and building relationships, including coordinating office maintenance, and office lease and insurance in collaboration with the Legal and Accounting teams

You may be the right person for this role if you:

• Have 3+ years of experience in providing comprehensive administrative and office management support to executives
• Can maintain a high level of confidentiality, as you may be dealing with sensitive company documents, attending key meetings and managing executive level calendars
• Love to learn and grow - you challenge yourself to learn, fail, and constantly improve, whether that’s through formal education or by gaining professional experience.
• Can manage your time well, understand how to prioritize your tasks and can adapt to changing priorities
• Are experienced in planning and coordinating company events, meetings or conferences

Some bonuses for us are if you:

• Have previous experience with travel booking and management
• Have worked in a dotted line reporting structure in the past and have experience managing multiple priorities

At ToursByLocals, we want every candidate to have a fair, inclusive and accessible candidate experience when exploring new opportunities with us. Our travellers and guides come from all walks of life and so do we! We understand that everyone has a unique career journey, and we hire great people from a variety of backgrounds. Don’t have 100% of the qualifications we’re looking for? No problem, please still apply!

We’re also committed to providing you with a comfortable and accessible recruitment experience. If you need any accommodations, big or small, please let us know when filling out our application or email us [email protected].

Why ToursByLocals?

Established in 2008, ToursByLocals is the provider of choice for private tours around the world. With a presence in over 190 countries worldwide, ToursByLocals enriches the travel experience by connecting travellers with our network of over 4800 guide partners.

We aim to provide our TourBees with a comprehensive compensation package which varies slightly depending on the country. Our TourBees are based in: Canada, USA, Argentina, UK, and Malaysia.

In Canada, these benefits include:

👩⚕️ Extended Health and Dental insurance for you and your family

👩⚕️ Health Spending Account of $1000 per year

💻 Mac computer, accessories and furniture to set up your home office

✈️ Three weeks paid vacation time, plus access to additional flexible paid time off

✈️ Explore90 program through which you can work from anywhere in the world for 90 days out of the year

✈️ 25% discount and a yearly voucher when you book a tour on the ToursByLocals platform

💯 Flexible work location where you can work from home and from our office located in downtown Vancouver, BC

🗓 Ability to switch statutory public holidays to take the time when you want it

🗓 Flexible work schedule that can be negotiated with your manager

👨👩👦👦 Additional maternity and parental leave top ups to support your growing family

💰 Annual salary and inflation reviews