Engineering Workflow Dispatcher Jobs

• In your duties, you will be called upon to:

Coordinate and manage daily deliverables of the In-Service Engineering Structures team in order to measure progression, identify risks and help meet our objectives.

Coordinate activities with our Customer Response Center (CRC) and different engineering functions in order to complete our deliverables per the commitment made to airline operators.

Communicate with the customer with respect to the status of the cases and committed dates.

Participate to other engineering functions reviews (primary structure, secondary structure) in order to track progress, highlight risks and make sure commitments are respected.

Develop and maintain key performance indicators in order to support monthly department reviews.

Communicate effectively at all management levels, managers and directors;

Document, develop and improve current or new processes based on industry best practices.

As the ideal candidate,

You hold a bachelor's degree in Mechanical or Aerospace Engineering with a relevant experience of minimum of ten (10) years in the aerospace industry;

You are willing to work in a 12 hours shift/day consisting of a repeating (5 working days / 5 days off / 4 working days / 5 days off) schedule.

You are comfortable in interrogating aircraft structure repair;

You have knowledge of GSuite software

You are a dynamic person with initiative, a strong sense of responsibility, customer oriented and good judgment;

You are organized, able to manage your time and prioritize tasks effectively, while working toward tight deadlines;

You have strong, written and spoken, communication skills in English. French is an asset;

Having knowledge of A220 engineering, drawing and configuration control systems is an asset;

Having detailed knowledge of airline operation, engineering and maintenance is an asset.

IT Technical Support - Experience ?= Four to Six Years

Global Grade = U