Donor Relations & Development Manager, Bc Civil Liberties Association

About the Position:
The BC Civil Liberties Association (BCCLA) is a non‑partisan national leader whose mission is to promote, defend, sustain, and extend civil liberties and human rights. Please visit our website for more information.

• If you are interested and see yourself in the role but don't meet all the requirements, we still encourage you to apply!**

This full‑time (40 hours/week) role requires a talented project manager who is ready to lead BCCLA’s grassroots donor fundraising, member relations efforts, and supporter database management. This role also supports issue campaigns and public education efforts in times of high intensity. The right candidate will enjoy a variety of tasks from writing fundraising campaigns to database management, data analytics, donor stewardship, and member outreach.
This position is based at our office in Vancouver at #306-268 Keefer St, on unceded Indigenous lands belonging to the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səlil̓wətaʔɬ/Selilwitulh (Tsleil Waututh) nations. In light of COVID-19, this position will work partially in-person, in incompliance with WorkSafeBC guidelines for in-office work during the pandemic, and partially remotely. A laptop and access to all required platforms will be provided.
Responsibilities:
Fundraising

• Manage donor calling campaigns.
• Manage monthly giving program.
• Other fundraising duties, as required.
• Manage four direct mail campaigns per year.
• Manage all grassroots fundraising strategies; contribute to the strategic development of revenue and membership growth with the Director of Engagement and Development.
• Support the Director of Engagement and Development in the writing and submission of grant applications and grant reporting.
• Manage fundraising project budgets and relationships with mailing and calling contractors.
• Plan and execute crowdfunding campaigns as needed; create an ask strategy, segment donor lists, and maintain the online crowdfunding page in collaboration with the Communications and Outreach Manager.

Data integrity and financial management

• With support from Donations & Operations Coordinator, manage and oversee the creation of donation processing procedures, consistent contact data entry and organization procedures, and integrity of email list and segmentation.
• With support from Donations & Operations Coordinator, manage and oversee contact database, donation processing and reconciliation, data entry, credit card updates, tax receipting for charitable donations, and donor data security.
• Oversee and, when necessary, participate in the tracking and updating of grant and donation payment schedules and receivables.
• Manage and support Donor Relations Coordinator in processing donations and completing data tasks; train and supervise staff/volunteer data entry.
• Analyze data and identify trends and opportunities.

Member and donor stewardship

• Manage membership program and renewals and lead membership program strategy in compliance with governance rules,
• Strengthen member and donor relationships through answering supporter emails, mail and phone calls.
• Steward monthly donors through monthly donor‑specific engagement opportunities, e.g. thank you cards, invites to events, other perks.
• Contribute to stewardship strategy development for current and potential major donors.

Events

• Support the Communications and Outreach Manager in planning and executing public education events, membership events, and the Annual General Meeting.
• Support the Director of Engagement and Development in planning and executing major donor stewardship, fundraising, and cultivation events.

Campaigns and Public Education Support

• Support the Communications and Outreach Manager in developing communications materials including emails, social media posts and reports.
• Other Duties As Required.
• Support the Communications and Outreach Manager in supporter action online campaign communications development.
• Support the Communications and Outreach Manager in day‑of logistics for press conferences and media events.

Requirements
Skills and Qualifications Required:

• Clear understanding of ethical storytelling in a fundraising context; this position works with people experiencing marginalization and care must be taken to share their stories, experience, and expertise on their own terms and with their informed consent when we call for action.
• Excellent oral and written communication skills in English.
• Understanding of Canadian Revenue Agency guides for charities.
• Understanding of and a passion for civil liberties and human rights.
• Demonstrated success or experience in multi-channel fundraising campaigns.
• Experience in two or more of the following fields: donor and member stewardship, database administration, campaigning/non‑profit advocacy, fundraising event management, customer service.

Assets:

• Experience in knowledge translation from legal or other specialized fields into writing for a general audience.
• High level of familiarity and effectiveness with data and database management, Excel, mass email clients, online payment processors, and digital applications. Familiarity with NationBuilder.
• Lived experience of or experience (paid or volunteer) working on issues related to BCCLA’s mandate.
• Canada’s Anti Spam Law, and British Columbia’s Personal Information Protection Act.
• Experience managing projects, budgets, technical contractors, staff and/or volunteers.

Applicants shortlisted for an interview might be asked to provide a professional writing sample of a direct mail appeal, or a fundraising drive or campaign they’ve worked on in the past. We don’t expect or require shortlisted applicants to produce a new piece for this purpose.
The BCCLA is committed to ensuring that equity, diversity, and inclusion are priority considerations, including in building a workplace that honours the particular experiences and expertise of communities marginalized through state violence and social oppression. The BCCLA strongly encourages applications from all qualified Indigenous people, Black people, immigrants and refugees, people of colour, working class people, and 2SLGBTQIA+ people. Applicants are encouraged to self-identify, should they feel comfortable doing so, in their cover letter and are invited to share how their lived experience would inform their approach and ethics in this position
Benefits
Compensation: Salary is based on the BCCLA’s Salary Structure, with a commitment to wage parity across manager-level positions within the organization. The starting salary for this position is $64,000 to $65,100 per annum.
BCCLA also offers a holistic and competitive work package:

• Health benefits starting immediately and not dependent on completion of probationary period.
• 10 Statutory and 1 other paid days off every year.
• 20 days of paid Annual Vacation, plus an additional 1-2 week December office closure.
• Annual salary progression for all staff, and regular cost of living adjustment (COLA) increases.
• Room for salary growth over the lifetime of all staff positions.
• 15 days of paid Sick Leave, including sick days, family care days, and personal wellness days.
• Comprehensive health benefits that include an extended health and dental plan for all staff, spouses and dependents.
• Unionized environment.
• A generous parental leave policy including a parental leave top-up.
• Annual professional development funding for each staff.
• A staff team of diverse backgrounds that is committed and passionate about civil liberties, human rights, equity and justice.
• Life insurance, Long-term Disability Insurance, and AD&D for staff, family and dependents included within health benefits.
• A family-friendly, child-friendly, and dog-friendly work environment that supports flexible work arrangements and time in lieu arrangements with an emphasis on work life balance.
• Team-wide professional development and training.
• A workplace where your experience and voice are valued.
• Team-wide staff celebrations and staff appreciation.

Work format: Hybrid.
Application deadline: We are accepting rolling applications until the position is filled.
Check status of the search process here: https://www.gerardsearch.com/searches.html
Contact [email protected] for more information.