Director, User Experience Research

Job Requisition ID #
23WD67607
Position Overview
We seek an experienced results-driven User Experience Research Director who inspires great work, nurtures talent, and is passionate about data enabling better business and customer outcomes. The role requires a strategic mindset and proven leadership experience. To ensure success, you are passionate about growing collaborative teams that scale, establishing an industry-leading research practice, and defining a user experience research vision & strategy to drive the future.
You will oversee global teams of user researchers and research operations to deliver in-depth insights that create world-class experiences. You will work in partnership with Design, Data Science, Product Management, and Engineering leaders to help our teams deeply understand and empathize with users and the complexity of their work.
In this role you will report to the Sr. Director of Design and Analytics for the Architecture, Engineering & Construction Design (AEC Design) Platform organization at Autodesk. The AEC Design organization is tasked with delivering best-in-class design, documentation, and analysis solutions that delight our customers. We provide designers, engineers, and contractors a set of BIM and CAD tools supported by a cloud-based common data environment that facilitates project delivery from early-stage design through to construction. Autodesk products reach millions of customers, generate over 1B dollars in annual revenue, and create experiences that change how the world is designed and made!
Responsibilities

• Serve as a thought leader and evangelist for UX research across the company, contributing to an inclusive and collaborative culture
• Develop strategic research roadmaps to support executive and product team decision making
• Earn the trust of senior leaders that our qualitative and quantitative data is reliable, meaningful, and that we are actively resolving anything that might undermine the legitimacy of our insight
• Develop and execute against a holistic vision and strategy for modern user experience research; blending research and analytics insight in a globally distributed, matrixed environment
• Coach and grow research managers to broaden impact, achieve goals, and further contribute to the vision and operations of the research practice
• Anticipate the changing demands for skills, attracting and retaining the best people for our future success
• Champion research community and operational platforms that scale to support all of Autodesk
• Advocate for user-centric and data-driven experiences that cross product workflows and align to business strategy
• Own strategic relationships with leaders across businesses to understand current and anticipate future business needs facilitated by the application of research, analytics, and experimentation

Minimum Qualifications

• 3+ years of experience managing managers
• Experience building and setting research strategy that connects with business strategy
• A strong analytical skillset and the ability to distill complex ideas, and large amounts of data and viewpoints, to their essence
• 15+ years of relevant professional experience in UX research with exposure to both quantitative and qualitative techniques
• An excellent storyteller capable of communicating impact and outcomes to executive audiences
• Proven track record of translating research into business impact
• 7+ years directly managing, coaching, and developing full-time researchers

Preferred Qualifications

• Understanding of data models and complex data systems to influence how our lines of business apply user experience data
• Architecture, Engineering, Construction industry experience
• Experience with data science and data engineering technologies and practices
• Experience with SaaS product development
• Advanced degree or equivalent work experience
• Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.
Salary is one part of Autodesk’s competitive package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.