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Associate User Researcher Jobs

Company

Electronic Arts (EA)

Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting,Software Development,Computer Games
Expires 2023-10-13
Posted at 8 months ago
Job Description
We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and NHL to name a few. We are looking for an Associate UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.


You will work with the Maxis UX Research team to execute research that spans the full product development cycle and work with the development teams to integrate user research insights into the development process.


You will be part of the team in charge of leading the UX research effort for the Maxis studio, including The Sims 4 and Project Rene, and you would report to the UX Research Manager and work closely with other UX Researchers on the project. This role is open to remote or hybrid work models.


Main Responsibilities


  • Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).
  • Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.
  • Partner closely with senior members of the Maxis UXR team to plan and execute research activities to support franchise goals.
  • Gather and analyze data using several qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys).
  • Effectively communicate research results and recommendations to stakeholders.


Qualifications & Skills


  • Proven ability to execute and run qualitative and quantitative user research studies
  • Strong communication and interpersonal skills.
  • You have a degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
  • Coordination & work organization skills necessary to run research mandates involving several partners.
  • Experience with several qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).