Director, Sales And Business Development, It And Security Services

Commissionaires, Victoria, the Islands and Yukon (CVIY) is looking for a Director, Sales and Business Development, IT and Security Services. Situated in beautiful Victoria, BC this role will be based at our Head Office on Cloverdale Avenue.

About CVIY

CVIY is Vancouver Island’s largest private security services company, with approximately 800 employees. The division is one of the leading non-government and not-for-profit (NPO) employers on Vancouver Island. CVIY’s enduring mandate is to provide meaningful employment opportunities for former members of the Canadian Armed Forces, the Royal Canadian Mounted Police, their families and others who wish to contribute to the security and well-being of Canadians. CVIY is a member division within the Canadian Corps of Commissionaires (the Federation or the Corps).

The Role

The Director – Sales and Business Development, IT & Security Services reports to the CEO and is part of the Executive Team. The successful person will lead the business development function for CVIY by growing our current security services , identifying new business opportunities, nurturing existing client relationships, and creating innovative solutions to meet clients needs and thereby drive revenue growth. This important role will be accountable to develop the organization’s strategic partnerships while aligning with CVIY’s 2021/2024 Strategic Business Plan and corporate objectives.

Role And Responsibilities

• Collaborates with internal teams, including operations, marketing, and finance, to ensure customer satisfaction and business success.
• Cultivates relationships with prospective and existing clients.
• Oversees internal and contracted IT services for the division, with the ability to advance the function.
• Identifies potential clients, customers and industry trends through market research that align with CVIY’s Strategic Business Plan
• Drives revenue growth through new customer acquisition and account management and identify new sales strategies.
• Attends industry events and conferences to promote the company and its services.
• Identifies new sales opportunities and drive the sales process from initial contact to signed contract.
• Conducts cold-calling campaigns to promote the company’s products and build an opportunity pipeline.
• Collaborates with BD Manager and others to create tailored proposals and presentations.
• Conducts market research to stay ahead of industry trends, customer needs, and competitors.
• Oversees the growth and expansion of the division’s Live Video Monitoring services.
• Generates leads and build a pipeline of new business opportunities.
• Excellent negotiation skills and the ability to manage complex contracts.

Knowledge And Skills Required

• Experience in analysis, implementation and evaluation of IT systems and their specifications
• Assists in building relationships with vendors and creating cost-efficient contracts.
• Manages the software lifecycle (i.e., requirements, maintenance, change management, continuous integration, and release management).
• Excellent interpersonal and communication skills with the ability to facilitate change, build consensus and communicate effectively to a diverse group of stakeholders (both technical and non)
• Creating, developing, and owning the IT infrastructure and technology roadmap for the organization ensuring alignment with leadership's strategic objectives and NIST requirement
• Selects efficient and cost-effective technological equipment and software.
• Advanced experience with Microsoft technologies is preferred.
• Develops client relationships to build and manage a sustained pipeline of opportunities.
• The ability to set up self-generated sales appointments with prospective clients.
• Experience managing and mentoring professional staff, project teams and divisional budgets
• Experience leading, developing, and implementing information management and information technology policies, programs and projects in a complex systems environment including data security and data management.
• Sound understanding of computer systems (hardware/software), networks and system administration.
• Excellent problem-solving and analytical skills, with both individuals and in group situations.
• Creating and presenting proposals to prospects is a key requirement in this role.
• Experience negotiating and managing information technology contracts.
• Pro-actively hunting for target organizations requiring security services that CVIY provides.
• Experience in strategy development and execution, as well as planning and implementation of large-scale IT initiatives from end-to-end
• Excellent customer service skills, and ability to drive a service first culture.

Education And Experience

• 5 or more years’ experience effectively leading cross functional teams
• Self-motivated with a drive to exceed targets
• Post-secondary education in Business, Information Technology, or equivalent combination of education and experience
• Proven project management and sales process skills
• Excellent written and oral communication skills
• Exceptional interpersonal skills and ability to build relationships
• Security certification e.g., ASIS (preferred)
• Ability to travel to clients and sites as needed
• Excellent negotiation and organizational skills
• Minimum 5 years experience in sales selling security services

Applications will be accepted up to and including August 4th, 2023

Commissionaires, Victoria, the Islands and Yukon (CVIY) is an equal opportunity employer. We encourage all qualified candidates, without regard to race, colour, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation to apply.

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