Director, Leadership And Professional Skills Learning

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

The opportunity

The Director of Leadership and Professional Skills Learning will lead and manage the global manager and professional skills development programs for the Global Learning Team. You will have oversight and leadership of Manulife’s programs that develop the professional and management skills for over 37,000 employees worldwide and lead the development of our people leaders to align around Manulife’s bold ambition. You will partner with the Talent, Leadership and DEI Centers of Excellence to develop and deliver on learning strategies which support the global efforts to develop our employees in core professional and leadership skills. You’ll work with the COEs and the HR team to create leading edge, transformative, research-based leadership programs and organizational effectiveness interventions.

Responsibilities

• Serve as organizational inspiring leader on manager development and capability building programs, staying current on literature, practices and networks in relevant fields including training and professional development, leadership development, mentoring, and diversity
• Actively use research and data to share impact and findings from programs with sponsors
• Ensure ongoing programmatic excellence and effective delivery
• Work with staff to develop necessary systems, processes and tools to ensure consistent, high-quality project management to better support the facilitation, collection, and sharing of knowledge that is generated by the programs
• Develop and implement new programs
• Oversee execution of all global professional and leadership programs, including review and redesign, standards of program delivery and coordination, training content and design; and ongoing development of culturally effective training materials
• Recruit, hire, coordinate, and manage adjunct faculty/trainers
• Ensure that key project outcomes are evaluated and leveraged for maximum organizational and participant impact
• Lead the project management and scheduling of programs including budget monitoring

How will you create impact?

You’ll be part of the Global Learning leadership team responsible for managing our growing program portfolio, leading growth and execution of new programs and services, providing consulting services, and overseeing quality and curriculum development for existing programs and services.

What We Are Looking For

• A top-tier learning and development professional, and geek out about the impacts powerful programs can make to organizations. You’ve seen it happen already!
• Experience with working across various time zones and cultures. You know that one size doesn’t fit all!
• A skilled communicator with an ability to tell the “learning story” to senior leaders and employees.
• A learning leader who has helped to build a learning culture within your organization or are excited to help do so at ours.

What can we offer you?

• Professional development and leadership opportunities.
• Flexible work policies and strong work-life balance.
• A competitive salary and benefits packages.
• A focus on growing your career path with us.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

Our commitment to you

• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Values-first culture We lead with our Values every day and bring them to life together.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Continuous innovation We invite you to help redefine the future of financial services.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock And Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$100,500.00 CAD - $180,900.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.