Community Manager (Collaboration) Jobs

***Please be advised that this is not a salaried position or a salaried internship. ***

--This post is open to out-of-country applicants

We are looking to enter into a collaboration or joint-venture agreement with a freelance contractor, self-employed professional, independent consultant, or business owner with experience in providing services as a community manager, customer support specialist, virtual assistant, or social media manager.

Our clients rely on our services to purchase fractional shares of second homes in vacation destinations around the world for personal use or leisure. We set the legal structure and the management framework of real estate holding companies and provide for the upkeeping of the property.

The objective of the role is to help the company support and engage with an international client base of prospective buyers whose mother tongue is either Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Turkish, or Spanish (“Clients’ Native Language”); and who are in the market to purchase second homes, holiday homes, or vacation homes for personal enjoyment.

The ideal candidate is someone with experience working independently and remotely in the luxury real estate industry, who is bilingual in English and in one of our Clients’ Native Language; and who can spend a few hours a week or allocate time in their business schedule to provide client support.

The collaboration relation would be spelled out in a written agreement detailing workflows, expectations, responsibilities, exit clauses, and proceeds-sharing, in a process that will prioritize transparency, efficiency, accountability, and a straightforward compensation arrangement.

Responsibilities

• Acting as a subject matter expert for the company.

• Engaging with prospective and existing clients in a professional and friendly manner.

• Providing support and responding to prospective buyers’ questions and concerns by electronic mail, social media and/or support ticketing system in Clients’ Native Language.

• Perform Machine Translation Post Editing on AI generated content related to real estate listings.

• Monitoring and providing support in active property purchase transaction workflows.

• Responding to comments and customer queries in a timely manner.

• Monitoring and reporting on feedback and online reviews.

• Brainstorming ideas and participating in online training and workshops.

Qualifications

• Bachelor's degree.

• 2+ years of relevant experience.

• Currently working as a freelance contractor, self-employed professional, independent consultant, or business owner.

• Native-level language skills in one of Clients' Native Language.

• Bilingual in English and one of Clients' Native Language.

• Highly organized with excellent attention to detail.

• Strong ability to work efficiently and effectively with time-sensitive materials.

• Organizational and time-management skills.

• Strong written communication skills.

• Familiarity with, interest in, or habitual user of social media and internet.

• Familiarity with internet resources that facilitate remote working, i.e., apps, tools, social media, or willingness to become familiar.

• Excellent judgment and demonstrated discretion in handling confidential information.

• Ability to maintain organized files and databases.

• Ability to work individually and as a team member.

• Be sensitive to and respectful of cultural differences among clients.

• Share company’s values of respect, decency, professionalism, non-discrimination, diversity, and genuine interest in people, clients, and the community.

Preferred skills and qualifications

• Experience interacting with international clients and different cultures.

• Experience with the international real estate luxury market.

• Experience assisting high-net-worth individuals.

• Interest in the following topics: home décor, international real estate, travel, second homes, vacation destinations.