Business Solutions Representative, Acquisition

Job Requisition Id: 172138

Business Function: Sales

Primary City: Toronto

Other Location(s):Kitchener, London, Sarnia, Windsor, Oakville, Burlington

Province: Ont. - GTA

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: English Essential

Employee Class and Level: SL 06

Number of Vacancies: 1

Job Closing Date (MM/DD/YYYY): 08/18/2023

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

The Business Solutions Representative, Acquisition, sells new business for a portfolio of prospective customers within a designated industry sector, geographical area, or line of business that have the potential to generate a minimum pre-defined revenue. The Representative converts prospects to new customers by assessing and identifying customer business needs, educating customers on tailored business solutions, and developing successful value proposition and sales proposals that are aligned with Canada Post sales strategies. In collaboration with Canada Post internal contacts, the Business Solutions Representative, Acquisition, assesses customer risk and growth potential and develops appropriate sales contracts, and action plans to acquire new sales revenue. The Representative is accountable for meeting individual and team target sales performance goals.

Job Responsibilities

Below are the main job requirements and responsibilities for the Business Solutions Representative, Acquisition.

• Consults with internal Canada Post contacts to assess customer risk and growth potential and uses knowledge of trends as well as the customer’s financial condition and business plan to develop appropriate sales contracts based on cost benefit analysis of the sales opportunity. Makes recommendations on the appropriate solution fit by identifying and assessing the customer’s business needs. Monitors and reviews customer sales contracts and adjusts contract type and level as required.
• Maintains regular contact and works in partnership with internal Canada Post contacts to develop strategies and implement specific action plans to grow sales revenue.
• Develops an annual sales plan aligned to achieve sales targets and initiates adjustments to the plan as required to achieve targets. Monitors the sales cycle activities and performance indicators to identify new sales opportunities and develop specific action plans to converts prospects to new customers.
• Develops and implements effective relationship management plans to build and grow strategic and profitable relationships with prospective customers. Builds relationships with key stakeholders and decision-makers in all areas of the prospective customer’s business. Keeps prospects engaged and interested during the selling process by promoting the superior value and benefits of Canada Post’s products and services.

Job Responsibilities (continued)

• Gains and maintains knowledge and understanding of Canada Post products and services and their value proposition in order to sell both innovative and appropriate solutions which add value to customer's business operations and to increase cross-sell and up-sell sales opportunities.
• Directly accountable for achieving or exceeding individual revenue targets and supporting Corporate Voice of Customer (VOC) targets.
• Captures, maintains, updates, and tracks all information related to sales activities (including customer contact information, market, and competitive intelligence) in relevant corporate database systems.
• Prepares and delivers effective presentations internally and externally. Creates successful sales proposals, businesses cases, and effective internal communications.

Qualifications

Education

• Post-Secondary Degree/Diploma (Equivalent experience may be accepted in lieu of a Post-Secondary Degree/Diploma)

Experience

• Working knowledge of Microsoft Office (i.e. understand the major features of each software application)
• Minimum 4 years of Commercial business to business sales experience

Other Candidate Requirements

• Possess a valid provincial driver’s license
• Automobile required

Assets

• Knowledge of Canada Post’s Operations and Delivery processes
• Working knowledge of CRM platforms (i.e Salesforce)
• Knowledge of customer industry sector and the competitive market

Other Information

Should you meet the minimum requirements for this position, you may be added to an eligibility list for a period of 12 months following the competition.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.

Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.

Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values

Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do