Business Solutions Analyst Jobs

Position: Business Solutions Analyst

Location: Downtown Toronto, hybrid

Job Type: Permanent

We are hiring for a Business Solutions Analyst on behalf of one of our clients in the Real Estate Industry in Toronto.

In this role, you will:

• Assist in Integration and Acceptance Testing, reviewing testing scripts/plans, and ensuring a quality product is delivered.
• Complete content and admin requests using the content management system
• Work closely with internal stakeholders to train and support effective use of the content management system
• Work closely with solution delivery, vendor, and support teams as assigned by the Director, Business Solutions to contribute to the delivery of technology solutions
• Assist with the prioritization of requests, address requests and coordinate escalations as required
• Apply business analysis methodology to elicit, analyze, specify, and validate the business needs from key stakeholders
• Document knowledge articles keeping them up to date with frequently asked questions, how-to guides, and troubleshooting instructions

Requirements of the role:

• Post-secondary education in Information Technology, Business Administration, Engineering, Design, or other technical degree
• Knowledge of Jira and Confluence software for requirements management is an asset
• Knowledge of Google Workspace Gmail, Chat, Calendar, Drive, Docs, Sheets, Slides is an asset
• Minimum 3-5 years’ experience in Business Analysis
• Knowledge of Content Management Systems (CMS) is an asset

Interested? Please send your resume in Word format to Bronwyn Massey at [email protected].

REFER A PERM HIRE AND EARN $1,000! For more details, please inquire. Conditions apply.