Business Process Manager Jobs

Title : Business Process Management

Location : MISSISSAUGA, ON (Hybrid)

Notes:

1) Business Architecture

2) Previous experience in Infrastructure or Technology Environment

3) Understanding of Business Process, Process mapping

4) Enterprise risk background - Primary / Wholesale or Operational risk background preferred

Key Responsibilities:

In this role, you will be handling the following (but not limited to) responsibilities:

• Lead end to end Architecture Review Process for Risk

• Map out a current state view of existing architecture governance processes, as defined in Citi policies and identify dependencies, ownership, and purpose

• Lead optimization of architecture processes through stakeholder engagement, clearly documenting use-cases

• Proactively identify conflicts and synergies across stakeholder requirements.

• Understand wider implications of process policy, tooling, and execution into Citi’s wider technology and process governance landscape.

• Define and design enhancements to the policy, process and process automation utilizing best practices and industry / firm’s standards

• Partner with SMEs from across a wide group of stakeholders to actively solicit feedback from multiple perspectives.

• Collaborate with the wider team to create a Roadmap which iteratively and incrementally implements key technology and process enablers, ensuring existing Business-As-Usual (BAU) processes are fully operational, while simultaneously introducing new technology and processes judiciously.

• Ability to succinctly articulate key Architecture principle and recommendations to socialize across diverse stakeholders.

Knowledge / Experience:

• 5+ years of experience of defining and implementing architectural and/or Software Development Lifecycle policy within a financial institution

• 5+ years of experience of managing technology build including designing the architecture / topology for the built

• 5+ years of experience in managing IT infrastructure within the financial industry

• Direct experience of managing stakeholders across multiple workstreams / groups and disciplines

• Direct experience of managing a complex book of work, representing the needs and requirements of multiple stakeholders.

• Proven leadership in a complex & regulated technology environment driving process efficiency and technology change

• Excellent written and verbal communication skills, with the ability to interact effectively across multi-disciplinary teams.

• Experience owning and delivering multiple complex business process optimization projects.

• Must have a positive attitude and a readiness to lead from the front.

• An excellent communicator who is collaborative by nature, gets on well with others and builds strong working relationships across the firm.

• A self-starter with the ability to work effectively in teams

• Strong analytical skills, with experience collecting, analyzing and synthesizing large datasets with excellent communication, and presentation skills with an ability to tailor delivery to the required audience.

• Familiarity with the various stages of Software Development Lifecycle and knowledge of applicable business systems and industry standards.

• Has a strong focus on risk and controls

• Creative problem solver comfortable with working in rapidly evolving landscape and uncertainty and under pressure

• Methodical and manage deadlines or unexpected changes in expectations or requirements.

• Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives

• Intermediate to Advanced level Microsoft Excel user

Education:

• Bachelor's degree/University degree or equivalent experience