Process Improvement Manager Jobs

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This role will sit as part of the Governance and Architecture team, which will focus on ensuring architectural cohesion and delivering common standards and processes across Risk Technology, and support end to end review processes. The successful candidate will be responsible for partnering with multi-discipline teams across Risk to ensure all technology build is compliant to Architecture Principle. This is a hybrid role between a Project Manager’s skills of collaboration and protecting delivery dates, an Architect’s knowledge of implementing efficient processes and tools with competing and conflicting requirements and constraints and a Risks and Control quality auditor ensuring compliance to Architecture Principle.

Key Responsibilities:

• Partner with SMEs from across a wide group of stakeholders to actively solicit feedback from multiple perspectives.
• Lead optimization of architecture processes through stakeholder engagement, clearly documenting use-cases
• Ability to succinctly articulate key Architecture principle and recommendations to socialize across diverse stakeholders.
• Understand wider implications of process policy, tooling, and execution into wider technology and process governance landscape.
• Proactively identify conflicts and synergies across stakeholder requirements.
• Define and design enhancements to the policy, process and process automation utilizing best practices and industry / firm’s standards
• Collaborate with the wider team to create a Roadmap which iteratively and incrementally implements key technology and process enablers, ensuring existing Business-As-Usual (BAU) processes are fully operational, while simultaneously introducing new technology and processes judiciously.
• Lead end to end Architecture Review Process for Risk
• Map out a current state view of existing architecture governance processes, as defined in policies and identify dependencies, ownership, and purpose

Knowledge / Experience:

• Familiarity with the various stages of Software Development Lifecycle and knowledge of applicable business systems and industry standards.
• Creative problem solver comfortable with working in rapidly evolving landscape and uncertainty and under pressure.
• Proven leadership in a complex & regulated technology environment driving process efficiency and technology change.
• Methodical and manage deadlines or unexpected changes in expectations or requirements.
• Excellent written and verbal communication skills, with the ability to interact effectively across multi-disciplinary teams.
• Has a strong focus on risk and controls.
• Experience owning and delivering multiple complex business process optimization projects.
• 5+ years of experience of managing technology build including designing the architecture / topology for the built.
• Strong analytical skills, with experience collecting, analyzing and synthesizing large datasets with excellent communication, and presentation skills with an ability to tailor delivery to the required audience.
• 5+ years of experience in managing IT infrastructure within the financial industry.
• Intermediate to Advanced level Microsoft Excel user.
• Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives.
• An excellent communicator who is collaborative by nature, gets on well with others and builds strong working relationships across the firm.
• 5+ years of experience of defining and implementing architectural and/or Software Development Lifecycle policy within a financial institution.
• Direct experience of managing a complex book of work, representing the needs and requirements of multiple stakeholders.
• Must have a positive attitude and a readiness to lead from the front.
• A self-starter with the ability to work effectively in teams.
• Direct experience of managing stakeholders across multiple workstreams / groups and disciplines.

Education:

• Bachelor's degree/University degree or equivalent experience.