Business Process Improvement Manager Jobs

* Knowledge and understanding of change management principles.

* An equivalent combination of education, training and experience may be considered.

* Formal Project Manager experience and or training.

Remote – Works from home 4+ days per week

*Able to view processes from an employee, manager and organizational point of view.

* Post-secondary education degree or diploma.

Direct experience of managing a complex book of work, representing the needs and requirements of multiple stakeholders.

Methodical and manage deadlines or unexpected changes in expectations or requirements.

Proactively identify conflicts and synergies across stakeholder requirements.

5+ years of experience of defining and implementing architectural and/or Software Development Lifecycle policy within a financial institution.

5+ years of experience of managing technology build including designing the architecture / topology for the built.

5+ years of experience in managing IT infrastructure within the financial industry.

Ensure best practices and process management tools are applied to help solve business challenges

A post-secondary education diploma/degree in business or qualification in business administration, computer information systems or a related field.

Document and clearly articulate BPI scope/responsibilities for each assigned engagement

5+ years of experience leading business process improvement initiatives and material change projects.

Experience with applying process integration practices to complex environments.

Experience within the financial services sector

Other certifications (Business Analysis, ITIL, Change Management, or PMP) considered an asset

Ensure best practices and project/process management tools are applied to help solve business challenges

Review internal project/process management methodologies to look for opportunities for continuous improvements to maintain relevance with best practices

A post-secondary education diploma/degree in business or qualification in business administration, computer information systems or a related field

Document and clearly articulate BPI responsibilities for each assigned engagement.

7+ years of experience leading business process improvement initiatives and material change projects

Extensive benefits, including annual performance bonus, group insurance and RRSP program

Jean-Philippe, Senior Director of Finance

Key Tasks & Responsibilities (Essential Functions)

Modern work environment designed for our employees

Indoor and outdoor bistro areas, lounges, coffee stations

5 floating days and 3 weeks’ vacation from year one (accrual)

Title : Business Process Management

• Methodical and manage deadlines or unexpected changes in expectations or requirements.

2) Previous experience in Infrastructure or Technology Environment

In this role, you will be handling the following (but not limited to) responsibilities:

• Proactively identify conflicts and synergies across stakeholder requirements.

• 5+ years of experience in managing IT infrastructure within the financial industry

Previous experience with Lean methodology, systems and tools, and small to medium scale change management initiatives.

Effectively communicate with and strategically influence middle management and executive leadership to adopt productivity improvements and champion change management.

Education / Experience / Other Information

+3 years of relevant experience, including cost reduction/productivity improvement expertise

Lean Six Sigma Green Belt certification and/or PMP is an asset

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

University degree in Engineering, Science, Operations Management, or Supply Chain

Strong analytical and problem solving skills and mechanical aptitude; knowledge of packaging equipment an asset

Professionally manage the relationship with union members

Manage department budgetary resources and track via SAP

1 - 3 years experience as a supervisor in a unionized production department

Strong organization skills with the ability to prioritize and work in a fast-paced environment

§ 3 to 5 years in Customer Service Management.

Influence and educate stakeholders on the benefits of continuous improvement.

Manager Customer Service Process Improvement

§ Experience working in an entrepreneurial environment with complex projects.

§ Strong organizational skills and high level of attention to detail and accuracy.

§ Able to manage sensitive information and situations with discretion and tact.

Collaborates with business partners in Human Resources, Finance, CPG, Commercial Management, and Operations

Demonstrated experience in EAM process development, maintenance planning, strategic business planning, financial planning, and performance management

Lean Six Sigma certification (Green Belt or higher), and/or Project Management Professional (PMP) would be considered an asset

Leadership/management skills to manage people leaders, departmental staff and lead project teams

In concert with Performance Management, leads the development and analysis of management reports, financial and performance metrics and KPIs

Monitors business performance/trends and escalates risk and need for action planning to Maintenance Delivery’s senior management to address gaps

Jean-Philippe, Senior Director of Finance

Key Tasks & Responsibilities (Essential Functions)

Environnement de travail moderne conçu pour nos employés

Z ones de bistrot intérieure et extérieure, salons, stations de café

Programme de développement professionnel continu

Nombreux avantages sociaux, dont une prime de rendement annuelle, une assurance collective et un programme REER