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Manager, Business Process Re-Engineering & Lean
Company | Scotiabank |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Banking |
Expires | 2023-08-16 |
Posted at | 9 months ago |
Requisition ID: 181523
- Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
- Effectively communicate with and strategically influence middle management and executive leadership to adopt productivity improvements and champion change management.
- Contributes to a high-performance environment where employees invest wisely, take accountability, and work on the right things. Ensure timely, high quality processes and procedures are efficient and effective to enable our business partners’ success and deliver a superior customer experience.
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge, in supporting team objectives and personal development
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Use analytical and quantitative methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations. Define meaningful business metrics to drive process effectiveness that delivers business results
- Provide expert advice and guidance to management and staff and internal and external stakeholders about business process management, Lean Six Sigma re: the identification, improvement, and sustainment of process improvement initiatives (DMAIC)
- Contributes to an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Proficient in Microsoft Excel and PowerPoint
- Post-secondary degree in business, information technology or related discipline
- Previous experience with Lean methodology, systems and tools, and small to medium scale change management initiatives.
- +3 years of relevant experience, including cost reduction/productivity improvement expertise
- Lean Six Sigma Green Belt certification and/or PMP is an asset
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