Senior Manager - Process Management

Typical Day in the Role:

The Senior Manager will succeed by obtaining, documenting, and demonstrating a comprehensive understanding of Global Finance Processes. A critical success factor in this role will be the ability to establish strong partnerships with key stakeholders and stakeholder groups (e.g. Business and IT). The Senior Manager will play a key role in ensuring stakeholders feel comfortable incorporating new processes / procedures / solutions into their businesses’ operating activities, such as:

• Assess current Finance processes to identify internal control weakness and opportunities to improve process efficiencies

• Present recommendations/solutions to management including analysis of business processes, development of hypothesis, synthesized findings, and opportunities for improvement

• Lead all aspects of diagnostic, design and implementation stages by working within cross-functional teams and facilitating working sessions and support target business groups to implement and operationalize initiatives

• Participate in the design of ‘To-Be’ process flows and provide support on the rollout

• Accountability for alignment of business processes/requirements with different workstreams

• Managing the work assignments and deliverables of business analysts

• Support and oversight of testing strategy, test cases and results

• Manage and support change management activities including stakeholder communications and user training

• Practical project management knowledge (e.g. Agile) and experience working on projects that follow the software development life cycles (SDLC) would be an asset.

• Engage and/or participate in continuous interaction with Project Sponsors and Leads within Global Finance to ensure a clear understanding of their objectives and requirements.

• Ensure that solutions proposed, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

• Other ad-hoc responsibilities as assigned.

Candidate Requirements/Must Have Skills:

1) 3+ years of experience in Financial Services industry and process management

2) Demonstrated experience in creating process flows and process mapping

3) Strong Proficiency with Excel (V-lookup, Pivot Tables)

4) Strong Proficiency with MS Suite (PPT, Word)

Nice-To-Have Skills:

1) A solid understanding of Global Finance’s operations and processes

2) Change management experience is an asset

3) Strong presentation skills and ability to influence stakeholders

4)PowerBI

5)PMP

6)PeopleSoft