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Business Operations Director Jobs
Company | Spaulding Ridge |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Business Consulting and Services |
Expires | 2023-09-13 |
Posted at | 9 months ago |
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
- Act as a delegate for the practice/service line leads in representing the financial performance and relevant action plans for the business unit as needed.
- Become a trusted business advisor to practice and service line leaders.
- Provide practice leadership with data driven insights into business risks and opportunities.
- Ensure leaders are set up for success by driving accountability with metrics and analytical support.
- Provide solution-oriented feedback on complex problems and communicating effectively to practice/service line leads.
- Align executives on goals, targets, and KPIs.
- Lead business planning, analytics, and reporting; partner with finance team to drive quarterly and annual financial planning and forecasting cycles.
- Help manage the objectives and key results (OKR) process, syncing with leadership and initiative owners on a regular basis.
- Provide data driven insights and trends related to practice finances, bookings, and utilization to senior leadership in a proactive, forward-looking manner.
- Ad hoc analysis or other strategic initiatives, as needed.
- Drive companywide operational efficiencies through policy, enablement, and process improvements.
- Collaborate to continuously improve and automate operational processes and tools with growth and scale in mind.
- Partner with cross functional groups to support onboarding, training, project close out, system and process enhancement and other routine operations.
- Define/maintain standard, consistent practices for the team
- Communicate and explain new directives, policies, or procedures to business operations staff, answer questions, and maintain morale.
- Further professional development and expertise of the team by fostering an environment of continuous learning and curiosity.
- Act as a coach/mentor for other team members.
- Able to thrive in a virtual/distributed team environment.
- Proficient in Microsoft Office Suite
- Must be agile, flexible and creative problem-solver.
- Ability to collaborate, solve problems, and provide recommendations to senior leadership.
- Superior managerial and diplomacy skills
- 10+ years of operations or finance experience within a professional services organization
- Thorough understanding of practices, theories, and policies involved in business and finance, particularly related to professional services.
- Salesforce, FinancialForce, and/or Anaplan experience preferred.
- Strong analy tical, critical thinking, communication, and project management skills
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