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Company | MoonPay |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-06 |
Posted at | 10 months ago |
We are MoonPay. Architects of the future, inventors, artists, and authors of innovation.
- Foster a culture of continuous improvement, innovation, and excellence in operations, promoting best practices and identifying opportunities for enhancement.
- Provide strategic guidance and leadership to department heads and operational teams, ensuring alignment with agency goals and objectives.
- Financial Management:
- Strong understanding of agency operations, project management methodologies, and creative processes.
- Bachelor's degree in business administration, operations management, or a related field. MBA or advanced degree is a plus.
- Monitor project progress, mitigate risks, and implement contingency plans to address any deviations from the plan.
- Develop and implement operational strategies, policies, and procedures to optimize productivity, efficiency, and quality across the agency.
- 10+ years of experience in an operations leadership role, preferably in an agency environment.
- Identify cost-saving opportunities, optimize resource allocation, and drive profitability across operations.
- Ensure compliance with financial policies and procedures, as well as legal and regulatory requirements.
- Foster cross-functional collaboration and effective communication among teams to drive synergy and optimize operational outcomes.
- Proven experience in an operational leadership role within a creative agency or similar industry.
- Excellent leadership and team management skills, with the ability to inspire and motivate teams to achieve common goals.
- Operational Leadership:
- Demonstrated success in optimizing operational efficiency and implementing process improvements.
- Facilitate training and professional development initiatives to enhance team members' skills and competencies.
- Collaborate with the finance department to develop and manage budgets, forecasts, and financial performance metrics related to operations.
- Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, growth, and collaboration.
- Project Management:
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
- Exceptional problem-solving and decision-making abilities, with a strategic mindset.
- Implement performance metrics and key performance indicators (KPIs) to track operational performance and drive data-informed decision-making.
- Collaborate with project management and creative teams to establish project scopes, timelines, and resource allocation to maximize client satisfaction and agency profitability.
- Identify and evaluate operational bottlenecks, inefficiencies, and areas for improvement, and develop and implement solutions to enhance workflow and productivity.
- Deep understanding of web3 technologies is a bonus
- Strong business acumen and financial management skills, including budgeting and forecasting.
- Process Optimization:
- Oversee project management processes and methodologies, ensuring projects are delivered on time, within budget, and to the highest quality standards.
- Streamline and standardize operational processes, tools, and systems to drive consistency and efficiency across the agency.
- Team Development:
- Proficiency in project management software and tools.
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