Bilingual Talent Onboarding Specialist

About the role

Adecco is hiring a Bilingual Talent Onboarding Specialist to join our Strategic Central Delivery team. With a focus on creating an exceptional candidate experience throughout the Adecco recruitment and hiring process, you will facilitate the candidate journey through the required onboarding processes. You will maintain consistent communication with candidates, providing information and updates to ensure they feel supported. Are you organized and deadline driven? Do you enjoy a busy, multi-tasking daily work environment, but still have the focus to drill down those important fine details? If you have a customer centric attitude and bring a positive growth mindset, we will train you on all the how-to’s for this role! French/English Bilingualism, fluent in both verbal and written communication, is a requirement to be considered for this opportunity.

This position is remote and candidates can be located anywhere in Canada. Adecco believes in offering flexibility to work in the way that makes you most productive. As part of the Onboarding team, you would be collaborating with all our Strategic Central Delivery partners to work with applicants who are processed by our Sourcing team and screened for employment offers by our Assessment team. You would then align the final steps of the hiring process with our successful candidates to ensure a smooth transition to the start of their employment. To be successful in this role, you will need to have excellent interpersonal and communication skills.

At Adecco, we aren’t the global leader in HR Services for nothing. Join us and you’ll be working with a forward-thinking, pro-active and enlightened organization that doesn’t just look to the future, but predicts it. We work with businesses worldwide to provide tailored workforce solutions that meet their needs now, but also take into account their ongoing talent requirements. Here we value and respect each other’s opinions in an environment where everyone has a voice. We will offer all the training, tools, motivation and inspiration you need to achieve exactly what you want from your career.

What you’ll be doing

• Maintaining contact with the field customer relationship owner to ensure accurate and timely flow of information and coordinating with the field to facilitate a smooth onboarding experience for the candidate and the customer
• Confirming the start date with the customer and the candidate, ensuring that it is achievable and updating all parties with any changes or concerns
• Ensuring a conditional employment offer has been extended and that the candidate is attached to the correct order; Confirming that the final order, payroll and start requirements are up to date
• Using the Associate Tracking System (ATS), reviewing all relevant background information and forms to ensure all required documentation is fully completed prior to the start date
• Maintaining and updating thorough, accurate and compliant documentation of all customer, candidate and associate interactions using the front office system
• Initiating and scheduling pre-employment onboarding, screening, background checks and reference checks, when applicable
• Maximizing Adecco's office technology to ensure optimum, cost-effective, timely and high-quality results
• Acting as the main point of contact and liaison for candidates until the assignment start date, effectively communicating information related to the onboarding process and providing ongoing support

About you

We want to set you up for success! To help us do that, here is what we are looking for from you:

• Working knowledge of labour, employment laws and general HR practices would be an asset
• Excellent interpersonal and communication skills, both written and verbal, with ability to interact and communicate effectively with candidates and with varying levels of staff and management
• Displays a willingness to cooperate and work as part of a team, assisting others when required and maintaining effective working relationships
• Completion of post-secondary education in related field or years of equivalent experience demonstrating progressive responsibility
• A minimum of six (6) months to one (1) year related experience, ideally in a service-oriented environment
• Bilingualism (French/English) is required
• Flexible and adaptable to changing business needs
• Superior organizational skills to meet deadlines consistently while effectively managing multiple tasks, and prioritizing any new tasks as required
• Proficient with Microsoft Office products including Word, Excel, Teams and Outlook
• Proven consistently high levels of customer service performance, with an ability to build and maintain strong candidate relationships

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset - that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge and expertise to grow together.

Do you want to make an impact where it matters most? Apply NOW!

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be at your best. As a global, multi-brand organisation with many different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

• As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.