Bilingual People & Culture (Human Resources) Generalist

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

We are looking to have a full-time bilingual (French/English) People and Culture Generalist join the team! This position can be based hybrid from Montreal or the Greater Toronto Area.

SUMMARY

The People and Culture Generalist acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations and internal policies and processes to assist the client groups and the organization in mitigating People and Culture management-related risks. In addition, the People and Culture Generalist provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.

At this position level, the individual is responsible for:

• Participates in, supports and coordinates components of People and Culture management-related projects of high complexity and/or impact to the organization
• Leading assigned People and Culture management-related projects of low to moderate complexity and/or of more limited to moderate impact or scope
• Greater proportion of client groups with requirements of low to moderate complexity

KEY DUTIES & RESPONSIBILITIES

• Collaborates with relevant People and Culture management team members and external vendors to address specialized People and Culture management-related matters including but not limited to benefits, compensation, training, disability management, labor relations
• Other duties as assigned
• Acts as a business partner to assigned client groups
• Collaborates with People and Culture Consulting team and other relevant stakeholders in the review, refinement and/or development of People and Culture management programs, policies, processes and resources. Prepares policies and processes of low to moderate complexity for review
• Leads recruitment efforts for assigned client groups. Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events. Identifies, recommends and implements recruitment channels, tools and resources
• Collaborates with People and Culture Consulting team and other relevant stakeholders in the development and/or customization of training materials. Participates in the delivery of higher impact training sessions and may lead and facilitate training sessions of low to moderate impact and/or scope.
• Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development
• Leads People and Culture management-related projects and initiatives of low to moderate complexity and/or of low to moderate impact and/or scope. Participates in, supports and/or coordinates components of People and Culture management-related projects of high complexity and/or impact to the organization
• Provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures. Exercises sound judgment to ensure effective risk management and mitigation
• Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required
• Collaborates with People and Culture Consulting team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes
• Partners with assigned client groups to diagnose People and Culture management-related issues, understand and anticipate needs. Recommends solutions in alignment with business requirements and collaborates to implement

Knowledge & Skills

• Strong ability to exercise sound judgment
• 3 or more years of work experience in a human resources generalist role
• Solid ability to establish trust and credibility
• Exceptional interpersonal skills
• Community college or university degree preferably in business administration
• Solid facilitation skills
• Solid relationship management abilities with ability to develop and maintain relationships with individuals at all position levels
• Fully competent at persuading and influencing stakeholders to achieve desired outcomes
• Solid project management skills
• Solid consulting skills along with strong business acumen and ability to accurately assess business issues and provide sound advice and solutions
• Understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training
• Solid knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s). Experience with Quebec employment standards and preferably in janitorial/commercial cleaning

Licenses and/or Professional Accreditation

• Certified Human Resources Professional (CHRP) Certification from Human Resources Professional Association would be considered an asset